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Refund fromDebenhams
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Agy
Posts: 1 Newbie
Returned goods within timeframe and my Debenhams account shows items
returned, processed and refunded. There has been NO refund and it has been over 3 weeks. No customer service contact received despite emails and WhatsApp messaging - can someone help get my £295.00 back
returned, processed and refunded. There has been NO refund and it has been over 3 weeks. No customer service contact received despite emails and WhatsApp messaging - can someone help get my £295.00 back
0
Comments
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How did you pay?All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.0 -
Having similar issue with these, their customer service is atrocious, they’ve told us that we opted for a voucher as refund. So after 4 days of asking for an address to submit a claim which they are not providing we will be popping down to our bank and filing a chargeback, just a warning that to be aware of this, their return portal has a default setting that issues a voucher and not full refund, very sleight of hand0
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