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Why are my settled defaults not showing up on my credit report after only 3.5 years?
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SneakySpectator
Posts: 290 Forumite

So 3.5 years ago I settled all 5 of my defaults, some were for loans, some for credit cards. I settled them all and paid them off in full in December 2021.
Now when I look on Experian and check under "settled accounts" it lists 2 recently settled ones, one for car finance and the other for BT. But none of the 5 defaults from 3.5 years ago appear there.
The same for when I go on MSE Club and click on all accounts and then click "closed". None of the 5 settled defaults show up.
I thought defaults stayed on your credit file for 6 years? I have clicked through just about every link on both sites and cannot seem to find any indication of these defaults.
However when I go on Credit Karma, all the defaults show up as you'd expect. All show as "closed" with £0.
Also Experian shows my credit score as "good: 950" and MSE TransUnion shows it as Excellent. But Credit Karma uses TransUnion as well and shows it as bad, needs work?
What's going on?
Now when I look on Experian and check under "settled accounts" it lists 2 recently settled ones, one for car finance and the other for BT. But none of the 5 defaults from 3.5 years ago appear there.
The same for when I go on MSE Club and click on all accounts and then click "closed". None of the 5 settled defaults show up.
I thought defaults stayed on your credit file for 6 years? I have clicked through just about every link on both sites and cannot seem to find any indication of these defaults.
However when I go on Credit Karma, all the defaults show up as you'd expect. All show as "closed" with £0.
Also Experian shows my credit score as "good: 950" and MSE TransUnion shows it as Excellent. But Credit Karma uses TransUnion as well and shows it as bad, needs work?
What's going on?
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Comments
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Well you're the only one that sees the score any potential creditor won't. They'll just see the details on the report. So not having defaults showing on Experian and TransUnion should be a good thing.
As far as I'm aware businesses use these 2 for credit checks (one or the other not necessarily both) but Credit Karma is a thing for personal use where they might want to be upselling you access to more info. Making things look worse gets a person worried and they wonder why and then pay for something that isn't really needed. At least that's my take on it. Happy to be corrected.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇0 -
Brie said:Well you're the only one that sees the score any potential creditor won't. They'll just see the details on the report. So not having defaults showing on Experian and TransUnion should be a good thing.
As far as I'm aware businesses use these 2 for credit checks (one or the other not necessarily both) but Credit Karma is a thing for personal use where they might want to be upselling you access to more info. Making things look worse gets a person worried and they wonder why and then pay for something that isn't really needed. At least that's my take on it. Happy to be corrected.0 -
SneakySpectator said:Brie said:Well you're the only one that sees the score any potential creditor won't. They'll just see the details on the report. So not having defaults showing on Experian and TransUnion should be a good thing.
As far as I'm aware businesses use these 2 for credit checks (one or the other not necessarily both) but Credit Karma is a thing for personal use where they might want to be upselling you access to more info. Making things look worse gets a person worried and they wonder why and then pay for something that isn't really needed. At least that's my take on it. Happy to be corrected.0 -
mjm3346 said:SneakySpectator said:Brie said:Well you're the only one that sees the score any potential creditor won't. They'll just see the details on the report. So not having defaults showing on Experian and TransUnion should be a good thing.
As far as I'm aware businesses use these 2 for credit checks (one or the other not necessarily both) but Credit Karma is a thing for personal use where they might want to be upselling you access to more info. Making things look worse gets a person worried and they wonder why and then pay for something that isn't really needed. At least that's my take on it. Happy to be corrected.
I defaulted on all of them around the same time give or take a few months.
So I have to wonder, why are they showing on credit karma but not on experian, why does experian and mse club (transunion) say my credit score is good and excellent.
But credit karma, which also uses transunion, shows the defaults and says my credit score is bad and needs work.
There's major inconsistencies here.0 -
Not all lenders report to all CRA, so some accounts may show on one platform, but not another.
The same goes for credit checking too, they may check one CRA, two, or all three.
Obtaining credit can be a lottery sometimes.
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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