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Octopus EV Smart Charger — Misleading Compatibility Info and Incomplete Resolution

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Comments

  • I have almost the same experience as ujamaflip.  I bought from Octopus an EO mini pro 2 in 2021 (for charging Kia e-niro 2021 model on Octopus GO). EO are now withdrawing smart charging because the charger Octopus sold me less than 4 years ago does not comply with 2021 regulations (that were published in draft in 2017).   Is this fair?
  • QrizB
    QrizB Posts: 22,368 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    Stancam said:
    I have almost the same experience as ujamaflip.  I bought from Octopus an EO mini pro 2 in 2021 (for charging Kia e-niro 2021 model on Octopus GO). EO are now withdrawing smart charging because the charger Octopus sold me less than 4 years ago does not comply with 2021 regulations (that were published in draft in 2017).   Is this fair?
    Yes.
    Your car and charger remain compatible with Octopus Go.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • QrizB
    QrizB Posts: 22,368 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • worksurvivor
    worksurvivor Posts: 24 Forumite
    Fourth Anniversary 10 Posts Name Dropper Photogenic
    ujamaflip said:

    Has anyone had a similar experience or advice on next steps?

    Yes; I was miffed when EO End-of-Lifed my EO Mini Pro 2 app because it meant I couldn't schedule EV charging to coincide with the availability of cheaper off-peak electricity.

    The charger still worked, but it would start charging as soon as the car was plugged in, and the app, which allowed the user to set a schedule for charging (to take advantage of cheaper, off-peak elecricity) had been disabled, which meant that I would have to stay up late to connct the car to the charger (I wouldn't have to worry about getting up early to unplug the car as charging would end when the battery was full; nonetheless, I found the situation to be very inconvenient, and got fed-up with it after doing it just once, so I started to hunt for a solution, hoping to find alternative software to use with the EO Mini Pro 2).

    If you search online, you should be able to find alternative software that will provide a timer functionality, and will allow you to disable the charger too (when EO borked the app, they left the charger permanently accessible, which that means anyone could park on your drive while you're at work and simply help themselves to a peak-rate charge at your expense by plugging a car into your EO Mini Pro 2!). 

    One that I have found and used is is OpenEO, which can be found here: https://github.com/minceheid/openeo  
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