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Octopus dual MPAN refund
RedFraggle
Posts: 1,448 Forumite
in Energy
Seems Octopus are now automatically giving the dual MPAN refunds! I'd already accepted a goodwill gesture that was nowhere near the actual costs.
Officially in a clique of idiots
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Comments
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That's good to see! More suppliers should do the same.N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.0 -
The even shorter version "We overcharged you"
Let's Be Careful Out There1 -
They didQrizB said:That's good to see! More suppliers should do the same.
https://www.ofgem.gov.uk/press-release/ofgem-secures-customer-compensation-10-suppliers-technical-overcharging-error
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