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Question with insurance incident/claim

Hi I have an issue.

In 2022 my catalytic converter got stolen. I contacted the insurance about it but never went forward with the claim. 

I tried taking insurance out today and the insurance company mentioned that there is a non fault claim about it. I am not happy at all as didn’t go forward with it. Admiral say oh that it was an incident and needs to be declared. Now I have been taking out insurance since then until now and never declared it nor had an issue but now I am

I need to know where I stand and if I can get this removed as my insurance has gone up and I’m struggling to find insurance due to this. 

Kind regards
«13

Comments

  • sheramber
    sheramber Posts: 22,855 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Your policy normally says you must report any incident, whether you claim. Or not.

    Who did you insure with in 2923 and 2024?




  • Aretnap
    Aretnap Posts: 5,823 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The short answer is that Admiral are correct and that you can't get it removed. 

    The exact wording of the question that insurers ask about incidents and claims will vary from insurer to insurer but it will generally be broadly worded, along the lines of "have you had any claims, accidents, incidents or losses, regardless of fault and regardless of whether you made a claim", so assuming you are ahead a question like that you are required to say yes. And yes, insurers will record incidents like this even if you didn't make a claim.

    By not declaring the theft for the last couple of renewals you have been putting yourself at risk of a cancelled policy or a declined claim, as many insurers won't check the databases until you make a claim, rather than when you buy the policy. It's probably just as well that you've found an insurer who has checked at point of sale before you have actually had to make a claim. 

    I suppose you can argue about whether it should be recorded as a "no fault claim" or as a "non-claim incident" but that's largely a matter of semantics as most insurers will treat them in the same way as far as setting premiums goes.

    The good news is that there are plenty of insurers who will only ask for three years of claims/theft history (including Admiral last time I looked) so as you've got away with it for the last couple of years, you should only have to swallow the higher premiums for this year, then you'll be back to normal.
  • Jas8
    Jas8 Posts: 24 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    sheramber said:
    Your policy normally says you must report any incident, whether you claim. Or not.

    Who did you insure with in 2923 and 2024?







    bmw insurance, Hastings, elephant, loads of insurances. 
  • cw8825
    cw8825 Posts: 618 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Are you sure that single incident is the reason you are 'struggling' to get insurance?

    If you look like a good risk to the insurance companies an incident from 3 year ago should not be making that much difference on policy price 
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    cw8825 said:
    Are you sure that single incident is the reason you are 'struggling' to get insurance?

    If you look like a good risk to the insurance companies an incident from 3 year ago should not be making that much difference on policy price 
    failing to declare an incident that everyone can see on CUE is going to make it more difficult to get insurance as more insurers are doing live checks rather than post bind checks. 

    Jas8 said:
     Admiral say oh that it was an incident and needs to be declared. Now I have been taking out insurance since then until now and never declared it nor had an issue but now I am

    I need to know where I stand and if I can get this removed as my insurance has gone up and I’m struggling to find insurance due to this. 
    Admiral are correct and you have been committing fraud by answering "no" when you were asked if you've been involved in any accident or incident irrespective of if you have claimed. Insurance is a contract of utmost good faith, insurers dont like giving good faith to those who have a history of fraud.
  • sheramber
    sheramber Posts: 22,855 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Jas8 said:
    sheramber said:
    Your policy normally says you must report any incident, whether you claim. Or not.

    Who did you insure with in 2923 and 2024?







    bmw insurance, Hastings, elephant, loads of insurances. 
    Lots of different companies in two years?
  • Jas8
    Jas8 Posts: 24 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    cw8825 said:
    Are you sure that single incident is the reason you are 'struggling' to get insurance?

    If you look like a good risk to the insurance companies an incident from 3 year ago should not be making that much difference on policy price 
    My friend I have a 4L BMW m3, 5L BMW m5 and a 330e… don’t think it’s just that….  

    Seems it’s hiking prices up however seems like this incident is, didn’t have insurance issues before this.

  • Jas8
    Jas8 Posts: 24 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    sheramber said:
    Jas8 said:
    sheramber said:
    Your policy normally says you must report any incident, whether you claim. Or not.

    Who did you insure with in 2923 and 2024?







    bmw insurance, Hastings, elephant, loads of insurances. 
    Lots of different companies in two years?
    Own 4 different cars mate. 
  • Jas8
    Jas8 Posts: 24 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    cw8825 said:
    Are you sure that single incident is the reason you are 'struggling' to get insurance?

    If you look like a good risk to the insurance companies an incident from 3 year ago should not be making that much difference on policy price 
    failing to declare an incident that everyone can see on CUE is going to make it more difficult to get insurance as more insurers are doing live checks rather than post bind checks. 

    Jas8 said:
     Admiral say oh that it was an incident and needs to be declared. Now I have been taking out insurance since then until now and never declared it nor had an issue but now I am

    I need to know where I stand and if I can get this removed as my insurance has gone up and I’m struggling to find insurance due to this. 
    Admiral are correct and you have been committing fraud by answering "no" when you were asked if you've been involved in any accident or incident irrespective of if you have claimed. Insurance is a contract of utmost good faith, insurers dont like giving good faith to those who have a history of fraud.
    Go read any comparison site: 

    Have you had any motor accidents, claims or losses in the last five years?

    This is regardless of who/what was at fault or if a claim was made or not. If you don’t tell your insurer about previous accidents, claims or losses, your car insurance may not pay out if you make a claim.


    Nothing stated “incidents”. Care to describe the difference between an incident and claim mate.

    Admrial state I do not need to declare this on there insurance so don’t understand why I have to on every other insurance.


  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Jas8 said:
    cw8825 said:
    Are you sure that single incident is the reason you are 'struggling' to get insurance?

    If you look like a good risk to the insurance companies an incident from 3 year ago should not be making that much difference on policy price 
    failing to declare an incident that everyone can see on CUE is going to make it more difficult to get insurance as more insurers are doing live checks rather than post bind checks. 

    Jas8 said:
     Admiral say oh that it was an incident and needs to be declared. Now I have been taking out insurance since then until now and never declared it nor had an issue but now I am

    I need to know where I stand and if I can get this removed as my insurance has gone up and I’m struggling to find insurance due to this. 
    Admiral are correct and you have been committing fraud by answering "no" when you were asked if you've been involved in any accident or incident irrespective of if you have claimed. Insurance is a contract of utmost good faith, insurers dont like giving good faith to those who have a history of fraud.
    Go read any comparison site: 

    Have you had any motor accidents, claims or losses in the last five years?

    This is regardless of who/what was at fault or if a claim was made or not. If you don’t tell your insurer about previous accidents, claims or losses, your car insurance may not pay out if you make a claim.


    Nothing stated “incidents”. Care to describe the difference between an incident and claim mate.

    Admrial state I do not need to declare this on there insurance so don’t understand why I have to on every other insurance.


    What would you call the theft of your cat convertor if not a loss?
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