No longer any Cash back for Virgin TV & broadband?

boomish

Our Virgin deal came to an end , rising from £38 to £100, they offered us £54 a month to continue it & no retention deal call came before the contract ended as we’ve done in the past . So looking to take out a new deal as we’ve done before in my wife’s name but there no longer seems to be cash back for TV & broad band, TopCashback & Quidco say “broadband only” deals.  Does anyone know if the norm now or maybe there are no current offers? Getting a volt package worked for us last time & we gave up the O2 sim, this looks like possibly the best deal but without cash back it’s not brilliant. I checked the compare sites & some are a little better but not by much for what we want. Basic Tv package & as fast internet as we can get. 

darrensurrey

Did you tell them you're thinking of leaving? That apparently gets you the retention call.

JohnSwift10

darrensurrey said:

Did you tell them you're thinking of leaving? That apparently gets you the retention call.

That didn't work with me, ever since they knew I was leaving all they did was they sent me a box to return the equipment.

AndyPK

I thought these cash back sites and deals were for new customers only. (I.e not been with them for a year).

I would recommend you sign up somewhere else (e.g vodafone). If you don't have openreach fibre to the house, that will probably take 3 months to get running.  That may provoke a deal with VM or just leave them anyway

born_again

boomish said:

Our Virgin deal came to an end , rising from £38 to £100, they offered us £54 a month to continue it & no retention deal call came before the contract ended as we’ve done in the past . So looking to take out a new deal as we’ve done before in my wife’s name but there no longer seems to be cash back for TV & broad band, TopCashback & Quidco say “broadband only” deals.  Does anyone know if the norm now or maybe there are no current offers? Getting a volt package worked for us last time & we gave up the O2 sim, this looks like possibly the best deal but without cash back it’s not brilliant. I checked the compare sites & some are a little better but not by much for what we want. Basic Tv package & as fast internet as we can get. 

Never had a retention call in the years I've been with Virgin. I just use chat & get a new deal before old one ends.

boomish

darrensurrey said:

Did you tell them you're thinking of leaving? That apparently gets you the retention call.

Yep we got a last time and offered me a great deal but no call & when I left it they messaged me with a link to a chat but the best deal was £54 for the same thing I was paying £38 for. So I said no. We’ve done it many times over the years, will get a cashbck deal & sign up as a new customer but seems there are no Cashback deals for TV & broadband now, at least I can’t find one, I can get pretty good one for £44 for TV & 500mg & an O2 sim.