Confusion and concern with switching bank accounts

sky_rat

My daughter is in the process of switching banks, from HSBC to Natwest.

She has only just received her bank details and card for her new Natwest account, but she gets paid in 2 weeks time and her employer still has her old bank account details. 

Her employer (Easyjet) said they need more than 2 weeks notice to change her bank details, so her employer is going to pay into her old HSBC account which is about to be closed.

So what happens now ?  Will her pay automatically be paid into her new Natwest account ?  Or will she have to wait an extra month to receive her pay (which would screw her financially) ?

I've never switched bank accounts so I don't know how it works, I thought all this was supposed to be taken care of automatically ?

She is panicking that she will either lose her pay or get paid a month late.

la531983

All payments are forwarded for a set number of years if the switch is done using the official switching service.

DullGreyGuy

sky_rat said:

My daughter is in the process of switching banks, from HSBC to Natwest.

She has only just received her bank details and card for her new Natwest account, but she gets paid in 2 weeks time and her employer still has her old bank account details. 

Her employer (Easyjet) said they need more than 2 weeks notice to change her bank details, so her employer is going to pay into her old HSBC account which is about to be closed.

So what happens now ?  Will her pay automatically be paid into her new Natwest account ?  Or will she have to wait an extra month to receive her pay (which would screw her financially) ?

I've never switched bank accounts so I don't know how it works, I thought all this was supposed to be taken care of automatically ?

She is panicking that she will either lose her pay or get paid a month late.

Assuming she is using the official switching service then any payments to her old account will be forwarded to her new account automatically. 

sky_rat

Thanks, she used the official switching service so it sounds like all will be ok 

steven141

It usually redirects for 3 years but would always recommend as soon as possible to update people who pay you with the new details.

friolento

The current account switch service comes with many guarantees, including redirecting of payments 

https://www.currentaccountswitch.co.uk/The Current Account Switch Service - your guarantee to a successful switch

Nasqueron

steven141 said:

It usually redirects for 3 years but would always recommend as soon as possible to update people who pay you with the new details.

It's a minimum of 3 but effectively now it just goes on long enough you should never need to worry and have enough time to change the details yourself

35har1old

la531983 said:

All payments are forwarded for a set number of years if the switch is done using the official switching service.

Account Switched roughly a year ago went to change direct debit discovered  It had the correct sort code and account number but the old bank name