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UKPC ticket

Hey lovely people, first apologies if this been somewhere already discussed, i did read through newbie’s but could find any answers and my time is running out. So please help. 
I got ticket on 22nd may for apparently parking in disabled spot in chinese supermarket parking lot. I was all the time in the car waiting for my wife to comeback from the shop and no one ever came to me and said something. Photo they send me is basically me entering and leaving parking lot. And tje thing is, they send me pcn with 7 reference numbers but if i go to ukpc website to appeal or even to pay, they asking there for 13 numbers. So i cant really do nothing there. Phone line is only robot talking and they have no valid email(i did send to email i found on google but not 100% sure its the one , ether way they never got back to me. Can someone please guide where do i appeal with this wrong reference number? 
Thank you

Comments

  • Gr1pr
    Gr1pr Posts: 9,240 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 16 June at 11:58PM
    The photos are of the vehicle stopped on private property,  not of you 

    Complain about the PCN to the business or landowner or landlord and try to get it cancelled,  plan A in the newbies sticky thread in announcements near the top of the forum 

    Appealing is plan B, not as good as plan A 

    Their UKPC complaints contact details are listed on the BPA AOS members list on the right , if you want to complain about reference numbers 
  • Coupon-mad
    Coupon-mad Posts: 153,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Are you saying the bay was poorly marked?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Im saying i don’t recall parking in disabled spot and they show me no proof of that. Plan A didn’t worked, no one is replying to my msg or emails
  • Coupon-mad
    Coupon-mad Posts: 153,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    But UKPC show all photos for viewing when you log in to appeal.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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