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Extortionate admin Fee (Cleaner)
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UnsureAboutthis said:
I would walk away unless they had a really good, proven track history - take my money somewhere else as this kind of thing leaves a very bad taste in my mouth.
As explained by @Tucosalamanca a few posts upthread.0 -
UnsureAboutthis said:Voyager2002 said:The total price (hourly rate plus admin fee) is reasonable.
However, the total price should have been displayed on any advertising they presented, and prominently displayed on the agreement that was offered for your agreement.
I'm sure they'll express their gratitude for the advice and immediately offer a generous discount.2 -
Grumpy_chap said:UnsureAboutthis said:
I would walk away unless they had a really good, proven track history - take my money somewhere else as this kind of thing leaves a very bad taste in my mouth.
As explained by @Tucosalamanca a few posts upthread.
Clearly the OP was talking/posting about the "sneaky admin fee 26%." OP was not talking about the in/outs on the min wage etc, but upfront pricing.0 -
flaneurs_lobster said:I believe this is prohibited under the Digital Markets, Competition and Consumers Act 2024, or if permitted should be clear from the outset rather than a "surprise" during the purchasing process.
It's a new piece of legislation so I'm not sure on the specifics but as above vote with your feet. If you've already used some of there services I would knock off the admin fee. If you are tied to a service in the future maybe speak to CAB, or see if anyone else here knows, how the Digital Markets, Competition and Consumers Act 2024 protects you.
The above assumes you took the contract out after the 5th of April this year.
Either OP is happy to pay £18.90 an hour (have they mentioned adding VAT?) - or not.
Either OP is happy to employ a company with less than up-front pricing - or not.In the game of chess you can never let your adversary see your pieces0
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