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Minor Defects on new build. Within 2 years



I purchased a new build property from a local small company (2 owners, limited company) and the property came with a structural warranty policy which covers the 10 year period.
The builders are not responding to my requests for some MINOR defects to be rectified (less than £1000).
The structural warranty policy states that if the builder does not respond or refuses to undertake the work then they will cover the claim, if over the excess which is £1000. The policy also states that it will only cover MAJOR defects. (Major defects are defined as structure which adversely affects the property’s structural stability, resistance to damp and/or water penetration, etc).
My questions are, what are the legal responsibilities of the builder in this first 2 year period to fix MINOR defects. If I have the work completed, can I then take them to a small claims court to cover the cost of the repairs?
Comments
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What does your paperwork stse about small repairs?
Did the biulding company give any guarantee?
Does the house have a NHBC certificate?0 -
nxdmsandkaskdjaqd said:
My questions are, what are the legal responsibilities of the builder in this first 2 year period to fix MINOR defects. If I have the work completed, can I then take them to a small claims court to cover the cost of the repairs?
The legal responsibilities of the builder are whatever it says in your contract and warranty.
Some contracts/warranties say that the builder agrees to fix minor defects that appear within the first 2 years.
But it sounds like your contract/warranty doesn't say that. If that's the case, you wouldn't have a basis for taking the builder to the small claims court.
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sheramber said:What does your paperwork stse about small repairs?
Did the biulding company give any guarantee?
Does the house have a NHBC certificate?
No specific guarantees from the builder.0 -
eddddy said:nxdmsandkaskdjaqd said:
My questions are, what are the legal responsibilities of the builder in this first 2 year period to fix MINOR defects. If I have the work completed, can I then take them to a small claims court to cover the cost of the repairs?
The legal responsibilities of the builder are whatever it says in your contract and warranty.
Some contracts/warranties say that the builder agrees to fix minor defects that appear within the first 2 years.
But it sounds like your contract/warranty doesn't say that. If that's the case, you wouldn't have a basis for taking the builder to the small claims court.0 -
The Consumer Rights Act provides protection when you buy "goods" (or services).
The act defines "goods" as:(8)“Goods” means any tangible moveable items, but that includes water, gas and electricity if and only if they are put up for supply in a limited volume or set quantity.
Link: https://www.legislation.gov.uk/ukpga/2015/15/section/2
A house or flat (or land) isn't moveable, so they aren't covered by the Consumer Right s Act.
Arguably, there is a very limited exception with newbuilds - buyers sometimes enter into 2 contracts....- Contract 1 to buy the house from the developer for £x
- Contract 2 to buy the 'extras' from the developer - like white goods, carpets, etc - for £y
In that example, the white goods, carpets etc could be defined as "goods" - which means that Contract 2 is covered by the Consumer Rights Act.
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Do I have a legal course of action if I was to cite:
- Industry best practice which were not followed
- Manufacturer recommendations that were not followed
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What are the actual defects you are wanting to be fixed ?1
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nxdmsandkaskdjaqd said:Do I have a legal course of action if I was to cite:
- Industry best practice which were not followed
- Manufacturer recommendations that were not followed
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LightFlare said:What are the actual defects you are wanting to be fixed ?0
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