Energy supplier eon next

Martina5511

Good morning, Can anyone let me know if you have to give all your bank details including the 3 digit code on the back of your bank card and all details on the bank card when paying for a direct debit and to set up direct debits monthly?
I would very much appreciated this question.
Thank you 

tetrarch

If you're clearing the account instantly then this may require a debit card payment for which the expiry date on the card and the 3-digit security will be required. IIRC this is recorded as a "Cardholder Not Present" transaction

A direct debit instruction does not require the expiry date and code informstion as it is not a debit card transaction. All that is required is that the instruction-giver is authorised to give the instruction

Interesteingly, I am a charity trustee but do not have signing authority for the account. Despite this I have been able to set up and cancel direct debit mandates with utilities several times over the years.

Regards

Tet

flaneurs_lobster

To answer your question, no, details of a debit card are not needed to set up a DD, but it can be asked for as additional up-front verification. 

It's used to verify that you are the actual owner of the bank account that you are setting up the DD on, and that the account is a current account.

Otherwise the details that you have entered for the account details might not fail DD collection until the payment date, even if a CoP check has verified that the account exists.

Scot_39

It used to be standard way of verifying account details quickly - to take a small charge on the account card.

For instance in mobile phone shops for them to often just reserve but not take a nominal payment on the presented card - say a £1 - as a quick way of validating things.

It might be something similar - but once the DD is set-up - then no - it will run until they cancel it or you do - unless you swtich accounts.

But for instance I still pay my ISP by repeat card debit rather than DD - and so every so often - as cards expire - I have to reenter - often just the expiry date and 3 digit security code - they remember the 16 digit code as a rule - but I can edit if I want to change cards.  And in that case they take the current months payment immediately to verify it.

They do however make it more difficult - and nag about changing to DD before getting to the credit card method.

silvercar

I’ve just started the move to eon next. I’ve set up the direct debit and only needed the sort cove and account number.