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Carevo Minimus folding scooter

I bought a Careco Minimus folding scooter for travelling by air.
My last trip with the scooter was to Italy was last week.
On return home I discovered one of the seat assembly bolts was missing. I contacted Careco for a replacement, unfortunately they were unable to supply a new bolt assembly but at the cost of £156 they could supply me with a complete seat assembly including the bolts. I found this rather infuriating, the girl on the phone did state they had had a few but had been sent out to customers.I would have concluded from this there seems to be a need for holding in stock these bolt assemblies. Apparently not.
Does anyone know where I could obtain one of these illusive bolt assemblies. I have hunted over-the-counter Internet but do far no luck.




Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,553 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I've been able to solve things like this in the past by calling into a small local engineering business who, for the price of a crate of beers, have fabricated one-off parts for me.  Or perhaps your local college has an engineering workshop that could help in return for a donation?

    From a consumer rights perspective, unless it's clear there's a fault, you don't have a route to a resolution here, and nor is the manufacturer obliged to hold stocks of spares.
  • oldagetraveller1
    oldagetraveller1 Posts: 1,453 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    It's not clear whether it's just a missing single bolt or the complete seat assembly?
    If the former, and all the bolts are the same, it must be possible to buy a bolt from a hardware shop/store or somewhere like eBay?
    "On return home I discovered one of the seat assembly bolts was missing"
    "they could supply me with a complete seat assembly including the bolts."
    "Does anyone know where I could obtain one of these illusive bolt assemblies!"




  • born_again
    born_again Posts: 19,964 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    If it's just a bolt needed, than a local DIY shop should be a good starting point.
    Life in the slow lane
  • greyteam1959
    greyteam1959 Posts: 4,707 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A picture would help
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