sudden death and sorting finances

Moose1994

Hello

Please help, I am at my wits end.

My son died suddenly from a brain tumour in March. His laptop contains all his financial documentation and it is encrypted….

I have contacted his high street banks and Chase via the tell us once system, these accounts are all but empty and or slightly overdrawn.

My son had a large amount invested but I can’t not find out where.. please please please help me.

I’m trying to deal with the grief and I really don’t know where to begin with the finances.

Many thanks

(Removed by Forum Team)

DullGreyGuy

Sorry for your loss.

https://support.microsoft.com/en-us/account-billing/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died-ebbd2860-917e-4b39-9913-212362da6b2f

https://support.google.com/accounts/troubleshooter/6357590?hl=en

https://support.apple.com/en-gb/102431


The above three links are the Microsoft, Android and Apple instructions on how to get access to a deceased family members accounts/devices. They arent short processes as they clearly need to check what you are saying is true and your not someone with a vexatious reason to try and access a living person's account

DE_612183

do you know his email address and have you got access to his phone?

if you have this then you probably get access to most things on his laptop.

Moose1994

the laptop is encrpted.

Robin9

Not all things will be on his laptop.   Have you been through his post ?   and get a postal divert on to your property for at least the next 6 months.

Keep_pedalling

If his investments were mainstream ones you should be able to track them down. If he was into crypto then that is likely to be very a near impossible task. 

MarzipanCrumble

Have you fine toothcombed for his physical documents / stuff?  You may find a written doc somewhere hidden.  In a book?  In a tin?  In an outhouse?

Did he have a partner / special really close friend - they may know where you could look.  Don't forget where he worked - there maybe a really close friend there.

p00hsticks

Moose1994 said:

I have contacted his high street banks and Chase via the tell us once system, these accounts are all but empty and or slightly overdrawn.

I'm so sorry for your loss - it must be a great shock to you.

You may already be aware of this, but the Tell Us Once Service that you are provided with a link for when registering the death only shares the details with government departments such as HMRC, DWP, DVLA and the local council etc. 

You need to get in touch with private institutions such as utility suppliers, bank etc individually - look for their dedicate bereavement departments - most large institutions have them and they will have more experience of dealing with what needs to be done sensitively and quickly 

I've no personal experience of the system, but I've seen Gretel recommended for helping to track down lost investments, pensions etc .
Home | Gretel

P.S. I've reported your initial post to the forum team with the suggestion that they remove you name from it. 

bazdvd

if its a windows laptop with an administrator password its very easy to remove the password. I can tell you how if this is the case

Hoenir

Post a notification in the London Gazette. This is monitored by all financial organisations. 

madbadrob

Hoenir said:

Post a notification in the London Gazette. This is monitored by all financial organisations. 

Not as many as you think and is costly but it is a good thing to  do when administering the estate 

Rob