We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 <b>Have you signed up to the Forum's <a href="https://forums.moneysavingexpert.com/discussion/6612556/new-feature-get-sent-trending-forum-threads-by-email?utm_source=banner">new Email Digest</a> yet? </b>Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Instagram hacked - Facebook suspended.
HHarry
Posts: 1,075
Forumite
in Techie Stuff
I found out about a month ago that my IG account had been hacked - I noticed that I couldn’t login when a friend asked me to follow their new business. It turns out that I had been hacked in Dec ‘24 and had dismissed the emails about account changes as phishing attempts.
I rarely use Instagram, nothing bad had happened, and the Help Centre was less than helpful so I left it.
Fast forward a month and my Facebook account is suspended because of issues with the linked IG account. I need to login (to IG) to resolve these issues, but I can’t because the password has been changed. Back to the Help Centre which suggests requesting a new password to recover the account, but the email and phone number linked to the account have also been changed.
I can’t find anything that allows this to be escalated to real people - any contact procedure in the Help is blank. Happy to sacrifice my IG, but I’d like my Facebook back. Anyone been able to resolve a similar issue?
I rarely use Instagram, nothing bad had happened, and the Help Centre was less than helpful so I left it.
Fast forward a month and my Facebook account is suspended because of issues with the linked IG account. I need to login (to IG) to resolve these issues, but I can’t because the password has been changed. Back to the Help Centre which suggests requesting a new password to recover the account, but the email and phone number linked to the account have also been changed.
I can’t find anything that allows this to be escalated to real people - any contact procedure in the Help is blank. Happy to sacrifice my IG, but I’d like my Facebook back. Anyone been able to resolve a similar issue?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.8K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.3K Work, Benefits & Business
- 605.9K Mortgages, Homes & Bills
- 179K Life & Family
- 263.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards