Parking Charge Notice Not Eligible To Appeal

Impala1623

Hi all, Thank you in advance for your help. Please see details below

Keeper has a lease car, UKPC sent PCN which was dated 29th March 2025 for overstaying in McDonald's -Wigan Morris Street while charging electric car. The PCN went to the lease company several times until it was eventually sent to the keeper's address dated 21 May 2025. The charge amount was £100 with the normal discount of half (£50) if paid in 14 days.

Keeper tried to appeal PCN online but message came up on UKPC portal saying appeal was not eligible due to the charge being currently on hold and under appeal investigation.. No further information given except  ' should you have additional information, please send it to our postal address High Wycombe PO Box –PO Box 1608, High Wycombe, HP12 9FN.'

Keeper not sure why this is as this was the first contact since receiving the PCN.

Any help would be appreciated,

Thank you in advance

Coupon-mad

Put the usual Hirer appeal by Edna Basher in via their complaints email or portal instead.

Impala1623

Thank you very much @Coupon-mad
I will do so and feedback