We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Identibase confusion

FrenchMartini
Posts: 1 Newbie
Hi! Newbie here. I have been having a back and forth with Identibase (microchipping) all day. They have been fairly (deliberately?) vague in answering my questions. The system doesn’t seem fair and after spending an age researching it it seems like there is a grey area in the law that they and others are taking advantage of?
I asked to downgrade from a paid subscription (£36 a year) to the free one. I don’t want or need their benefits or ‘perks’, I just want my two pets to continue to be registered as I am legally obliged to do.
I asked to downgrade from a paid subscription (£36 a year) to the free one. I don’t want or need their benefits or ‘perks’, I just want my two pets to continue to be registered as I am legally obliged to do.
Identibase say I am now unable to update my contact details unless I upgrade back to the £36/ year subscription. It seems I can’t (as I understand it) just pay a one-off reasonable admin fee if and when my details change.
Is this allowed? It feels very unethical to be potentially forced back into a subscription just to update my address?
Grateful for any intel. V confusing system with so many databases. Thanks.
Is this allowed? It feels very unethical to be potentially forced back into a subscription just to update my address?
Grateful for any intel. V confusing system with so many databases. Thanks.
0
Comments
-
Beware this was subject to BBC morning live see https://x.com/BBCMorningLive/status/1930910412255465714
Also same avaliable on iPlayer https://www.bbc.co.uk/iplayer/episode/m002d27r/morning-live-series-7-060620250
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.3K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.2K Spending & Discounts
- 243.3K Work, Benefits & Business
- 597.9K Mortgages, Homes & Bills
- 176.6K Life & Family
- 256.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards