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Appealing Horizon at Tesco parking charge

echovibe
echovibe Posts: 5 Newbie
Name Dropper First Post
I have received a parking charge from Horizon after overstaying in Tesco Dudley car park by just over 15 minutes.

I have drafted (with the help of ChatGPT..) an appeal to send to Horizon, based on there not being any period of parking on the NTK, only entry/exit times and apparently this makes it not POFA compliant.

Is this a valid appeal? Or is there anything else i should do?

Thanks in advance

—————

Subject: Appeal Against Parking Charge – Registered Keeper (PCN: XX0000000)


This is an appeal by the Registered Keeper. No driver details will be provided.


The Notice to Keeper (NTK) issued does not comply with Schedule 4 of the Protection of Freedoms Act 2012, specifically Paragraph 9(2)(b). It fails to specify the required “period of parking” and instead relies solely on entry and exit timestamps from ANPR cameras, which record time on site — not the duration the vehicle was actually parked.


As such, keeper liability cannot be established. You may only pursue the driver, who will not be identified.


This appeal is therefore a formality. Please cancel the charge or issue a POPLA code. If a POPLA code is issued, the appeal will be upheld due to your failure to comply with POFA.


Do not ask for the driver’s identity. Any further action without cancelling the charge or providing a POPLA code will be considered harassment.

—————


Comments

  • Gr1pr
    Gr1pr Posts: 7,198 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Plan A in the newbies sticky thread in announcements near the top of the forum by coupon mad should be your first action,  before appealing to Horizon 
  • echovibe
    echovibe Posts: 5 Newbie
    Name Dropper First Post
    Gr1pr said:
    Plan A in the newbies sticky thread in announcements near the top of the forum by coupon mad should be your first action,  before appealing to Horizon 
    Thanks i was thinking of trying that first, but unsure if it was the right thing to do since its close to 28 days since the date of breach
  • Gr1pr
    Gr1pr Posts: 7,198 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    echovibe said:
    Gr1pr said:
    Plan A in the newbies sticky thread in announcements near the top of the forum by coupon mad should be your first action,  before appealing to Horizon 
    Thanks i was thinking of trying that first, but unsure if it was the right thing to do since its close to 28 days since the date of breach
    In that case, do both,  but no revealing or inferring who was driving 
  • echovibe
    echovibe Posts: 5 Newbie
    Name Dropper First Post
    Gr1pr said:
    echovibe said:
    Gr1pr said:
    Plan A in the newbies sticky thread in announcements near the top of the forum by coupon mad should be your first action,  before appealing to Horizon 
    Thanks i was thinking of trying that first, but unsure if it was the right thing to do since its close to 28 days since the date of breach
    In that case, do both,  but no revealing or inferring who was driving 
    Okay thank you, I will do that
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