St James’s Place and SS&C Technologies

Diana_Mackintosh

A Gemma Z is working for both companies as a Senior Manager. 

She refuses to explain the exact nature of this relationship or whether she is an employee or consultant!  In fact  I suspect it was in error that her out of office reply to my email to her SJP address came from her email in SS&C! 

Why all the secrecy and is this normal practice to give access to my investments to another company without notifying me?   I no longer have an SJP adviser I could ask as I was leaving SJP but am caught up with the property fund suspension. At least I am not paying any so called ‘advice’ fees.

flaneurs_lobster

Looks like SJP & SS&C are BFF

https://www.ssctech.com/blog/ssc-bluedoor-helps-britains-largest-wealth-manager-connect-with-clients

dunstonh

A Gemma Z is working for both companies as a Senior Manager. 

Not uncommon for employees of one company to have positions in the software solution used.   I know several companies that have a similar arrangement with their software solution.

Also, a number of companies contract out call centre style work and the person at the other end will answer the phone based on the telephone number you called.

She refuses to explain the exact nature of this relationship or whether she is an employee or consultant!  

I don't blame her.  It has nothing to do with you.

Why all the secrecy and is this normal practice to give access to my investments to another company without notifying me?

Why should an employee disclose their contract of employment details to you?      

Most of the companies use third parties nowadays.

eskbanker

Diana_Mackintosh said:

is this normal practice to give access to my investments to another company without notifying me?

If you're looking at this from a data protection perspective, SJP, like many companies, claim the right to share your data with a vast range of other entities, just one section of which is:

• Third parties who have entered into contractual arrangements with us to provide services we need to carry out our everyday business activities such as partner support specialists, document management providers, back office system providers, secure login and email providers, storage warehouses, IT suppliers, actuaries, auditors, lawyers, outsourced business process management providers, our subcontractors and tax advisers.

https://www.sjp.co.uk/site-services/privacy-policy