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Temu...Klarna

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Cathygpie
Cathygpie Posts: 18 Forumite
Fourth Anniversary 10 Posts
edited 5 June at 10:01AM in Consumer rights
Ordered a few items from temu today. Basket total was £19. When I went to pay using PayPal, the total had jumped to £59. They said it was because I used Klarna. I don't have a Klarna account. 

I have not gone ahead with the order but insisted that TEMU investigate, I have a ticket number. 


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  • soolin
    soolin Posts: 74,156 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Cathygpie said:
    Ordered a few items from temu today. Basket total was £19. When I went to pay using PayPal, the total had jumped to £59. They said it was because I used Klarna. I don't have a Klarna account. 

    I have not gone ahead with the order but insisted that TEMU investigate, I have a ticket number. 


     I suspect you’ve mis read the price, I’ve seen this mentioned before. Items have a set price, but also show a price for Klarna which is a part payment . The Klarna part payment is one third of the actual price, and buyers just pay 3 instalments.

    All you’ve done Is seen the part payment for Klarna and mistaken it for the total price.
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