Uber Account Blocked.

jon95

Hi Guys.

Someone has managed to hack my uber account and it has now become blocked, I am unable to sign into the app or the website, uber will only typically only offer me help through the in app support. I have tried to create a new account with my work number, it worked for a bit and then stopped, I assume it recognised my IP address. 

Be good to know if anyone else has experienced this.

marcia_

jon95 said:

Hi Guys.

Someone has managed to hack my uber account and it has now become blocked, I am unable to sign into the app or the website, uber will only typically only offer me help through the in app support. I have tried to create a new account with my work number, it worked for a bit and then stopped, I assume it recognised my IP address. 

Be good to know if anyone else has experienced this.

 Is your bank card linked to the account? 

jon95

I assume it must be, but I think it is an old card, but yes probably to the same account

marcia_

jon95 said:

I assume it must be, but I think it is an old card, but yes probably to the same account

 Then you should call the bank and have the card cancelled/warn them of potential fraud. the only reason hackers hack accounts like uber etc 

marcia_

https://www.uber.com/en-GB/blog/how-to-contact-uber/

Riders can also get to us the old-fashioned way by simply calling 0808 189 7190 in the UK

Aylesbury_Duck

And if you use the same email and password combination anywhere else, change that as well.