Notice of debt recovery UK parking control

superworm

Hi,
I received a debt collection notice at our new address for apparently parking on private property (in permit area without displaying a permit in a private residential building parking).

There was no charge notice left on the windscreen.

The V5C would still be mapped to the previous address and has not been moved to the new property address yet, and this was the first communication sent to the new property address, so unsure how that was obtained.

Question:
Do we have the right to appeal with popla, even though the letter says that we no longer have the right to appeal the charge. 

What should we do now? Not pay? or write to the parking company?

Thanks so much for your assistance in advance. 

Coupon-mad

Welcome!  Clearly you don't pay it.

You should respond (NOT BY PHONE, EVER) giving your new address and telling them - DRA & PPC both - to ERASE the old address, citing the Joint Code of Practice clause about reissuing PCNs when addresses have changed.

DO NOT talk about who the driver was or the story of the PCN. Which PPC?

superworm

Thanks @Coupon-mad
Its UK Parking Control Ltd. 

I emailed appealmoreinfo@ukparkingcontrol.com but got an email suggesting it was not monitored email.
Is there any other email anyone has where I can email them about the change of address and reissue of PCN?

It also offered link to their site. Interestingly, When one enters the PCN reference and vehicle number, an appeal on their site can be entered, would you recommend I go ahead and lodge an appeal anyway? (I will type a draft and share for this forum's help in review before I submit). 

Gr1pr

Email a Data Rectification Notice to the DPO at the parking company,  with proof of the current address and they must erase the old address 

You cannot appeal to popla