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Independent Newspaper - Subscription refund
B_Barks75
Posts: 5
Forumite
I subscribed to The Independent Premium on 29/11/2024 for a trial offer of £1 for 6 months and then £99 annually. Stupidly, I noted in my diary to cancel on the 30th May, I have just received notification from PayPal of a payment of £99.00 to the Independent. I have just challenged this and tried to get my money back, however have been paid a partial refund of £50.00 as a gesture of goodwill. Is there anyway of getting my money back?
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Comments
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Sadly not. Lucky they were generous with the £50.Life in the slow lane1
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Can I use the lack of renewal notifications and the fact that I have not used the service post renewal to try and claim my money back?0
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No.B_Barks75 said:Can I use the lack of renewal notifications and the fact that I have not used the service post renewal to try and claim my money back?
With these they do not need to send a renewal info. It is down to user to remember.
The only way to claim back would be if you had cancelled before renewal was due.Life in the slow lane1
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