Money Moral Dilemma: Should I accept rail delay refunds for train tickets my employer paid for?

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  • LadyBee_2
    LadyBee_2 Posts: 10 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 28 May at 10:22AM
    I am pretty sure this problem was aired in this forum some time ago......rather boring to go through it all again!
  • Grumpy_chap
    Grumpy_chap Posts: 17,878 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    This week's MoneySaver who wants advice asks...

    I travel a lot for work using the train. I arrange the tickets myself and pay for them with my own money, then my employer reimburses me the same day. Sometimes, a couple of days after my journey, I receive a notification from the train-booking app I use, letting me know I'm entitled to claim a full or partial refund as my train was delayed. Is it OK for me to claim and keep the refund when my employer's already reimbursed me for the cost of the tickets?

    Unfortunately the MSE team can't answer Money Moral Dilemma questions as contributions are emailed in or suggested in person. They are intended to be a point of debate and discussed at face value. Remember that behind each dilemma there is a real person so, as the forum rules say, please keep it kind and keep it clean.

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    Five pages of response may be found here:
    https://forums.moneysavingexpert.com/discussion/6544349/money-moral-dilemma-should-i-keep-the-delay-compensation-i-got-for-the-train-ticket-i-expensed/p1
  • Rd1994
    Rd1994 Posts: 31 Forumite
    10 Posts First Anniversary
    Yes, as with airlines the payment is for your time 
  • Gosportmum
    Gosportmum Posts: 25 Forumite
    Third Anniversary 10 Posts
    Request clarification from HR. Then you can't be accused of fraud, deception etc

  • Ed264
    Ed264 Posts: 139 Forumite
    Third Anniversary 100 Posts
    You're getting mixed reactions/opinions here. The most straightforward option is to discuss the matter with your employer and accept whatever advice they give you, preferably in writing.
  • keithyno.1
    keithyno.1 Posts: 132 Forumite
    Tenth Anniversary 100 Posts Name Dropper Photogenic
    edited 27 May at 9:00PM
    Yes, claim and keep any refunds. It's YOU who's suffering the inconvenience of the train delays, not your bosses. 

    In any case, once you've submitted your expense claim and they've reimbursed you, no one in the company you work for is going to be thinking to themselves, "Mmmm, I wonder if X's train has been delayed and he or she might be getting a full or partial refund which we can get back off him/her?"

    It's just a normal business expense that's been reimbursed and will have been entered into your employer's ledgers. It's quite probable that your employer may not even have a process for dealing with a refund if you offered to pass it on to them anyway.
  • Emmia
    Emmia Posts: 5,221 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    Yes, claim and keep any refunds. It's YOU who's suffering the inconvenience of the train delays, not your bosses. 

    In any case, once you've submitted your expense claim and they've reimbursed you, no one in the company you work for is going to be wondering, "Mmmm, I wonder if X's train has been delayed and he or she might be getting a full or partial refund which we can get back off him/her?"

    It's just a normal business expense that's been reimbursed and will have been entered into your employer's ledgers. It's quite probable that your employer may not even have a process for dealing with a refund if you offered to pass it on to them.
    I book my tickets through a work travel agent portal and so my employer pays for the ticket at the outset - I don't book, and reclaim the money... As I'm not the purchaser, merely the user should I claim a delay repay? The truth is as I haven't paid for the ticket I probably wouldn't bother to put in a claim, as the ticket hasn't cost me anything personally

    I think this is something is best cleared with your employer/HR etc. so you're clear on their policy on this before you make any claims.
  • helene4266
    helene4266 Posts: 5 Forumite
    Part of the Furniture First Post Combo Breaker
    I had this happen regularly on journeys back from London to Leeds some years ago. My employer (a non-departmental government body) said I could keep it as it was my time which was unpaid that I was delayed during. In those days it was vouchers to spend on trains journeys and I ended up with enough to take 5 friends first class to London for the weekend. So I’d say if your employer pays for your delayed time then it’s there’s, if not it’s yours as your own time was spent being delayed, and you wouldn’t have lost hours if it wasn’t for working at a different location that they requuired you to go to.
  • helene4266
    helene4266 Posts: 5 Forumite
    Part of the Furniture First Post Combo Breaker
    edited 27 May at 9:35PM
    Emmia said:
    What's the risk of your employer finding out? If they do its fraud, and probably gross misconduct so you'd be fired in short order
    Having worked in HR for over 20 years I can say your response is inaccurate and a sweeping generalisation. It’s not fraud unless the employer has a very specific watertight policy on how this type of thing should be dealt with, and potentially different employers would deal with entirely differently (not one size fits all). These days employees are rarely fired ‘in short order’ unless they have a poor employer as the risk of a tribunal claim is likely to follow in even shorter order!
  • dirtmother
    dirtmother Posts: 152 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I am wondering via what mechanism these 'I pay my employer back' people are managing to do that?
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