What to do when nectar price isn't applied?

General_Grant

Eldi_Dos said:

flaneurs_lobster said:

DonnySaver said:

flaneurs_lobster said:

DonnySaver said:

Yeah - you need a zapper I think. But ours doesn't have them so I'll never get these My Nectar Prices.

.....unless you use the SmartShop app on your mobile to do the scanning.

Hmm, I don't appear to have that option in my Nectar app either. I'll have to ask them.

It's a separate app, go look in your app store for 'SmartShop'.

Must say I always feel guilty if there is a elderly digitally excluded shopper in front of me paying quite a lot more for items on offer, might be progress if the shops instructed some of their supervisors to look out for this and offer advice or assistance.

How do you recognise a "digitally excluded" shopper of any age and that they are paying so much more for items on offer?

The thread is about Nectar.  So presumably the only relevant item prices you would know about are the shelf-edge displayed Nectar prices.  For that a shopper need only have presented a plastic Nectar card and so it is not related to digital inclusion or otherwise.

Eldi_Dos

General_Grant said:

Eldi_Dos said:

flaneurs_lobster said:

DonnySaver said:

flaneurs_lobster said:

DonnySaver said:

Yeah - you need a zapper I think. But ours doesn't have them so I'll never get these My Nectar Prices.

.....unless you use the SmartShop app on your mobile to do the scanning.

Hmm, I don't appear to have that option in my Nectar app either. I'll have to ask them.

It's a separate app, go look in your app store for 'SmartShop'.

Must say I always feel guilty if there is a elderly digitally excluded shopper in front of me paying quite a lot more for items on offer, might be progress if the shops instructed some of their supervisors to look out for this and offer advice or assistance.

How do you recognise a "digitally excluded" shopper of any age and that they are paying so much more for items on offer?

The thread is about Nectar.  So presumably the only relevant item prices you would know about are the shelf-edge displayed Nectar prices.  For that a shopper need only have presented a plastic Nectar card and so it is not related to digital inclusion or otherwise.

Because I keep my eyes and ears open, not hard to see when a elderly shopper in front of you is paying cash only and by default missing out on the offers mentioned.

flaneurs_lobster

Eldi_Dos said:

General_Grant said:

Eldi_Dos said:

flaneurs_lobster said:

DonnySaver said:

flaneurs_lobster said:

DonnySaver said:

Yeah - you need a zapper I think. But ours doesn't have them so I'll never get these My Nectar Prices.

.....unless you use the SmartShop app on your mobile to do the scanning.

Hmm, I don't appear to have that option in my Nectar app either. I'll have to ask them.

It's a separate app, go look in your app store for 'SmartShop'.

Must say I always feel guilty if there is a elderly digitally excluded shopper in front of me paying quite a lot more for items on offer, might be progress if the shops instructed some of their supervisors to look out for this and offer advice or assistance.

How do you recognise a "digitally excluded" shopper of any age and that they are paying so much more for items on offer?

The thread is about Nectar.  So presumably the only relevant item prices you would know about are the shelf-edge displayed Nectar prices.  For that a shopper need only have presented a plastic Nectar card and so it is not related to digital inclusion or otherwise.

Because I keep my eyes and ears open, not hard to see when a elderly shopper in front of you is paying cash and by default missing out on the offers mentioned.

There was a recent thread about offering your loyalty card (I think specifically about Tesco) to enable another shopper to obtain any discounts (while you get the points). Provoked a lively debate and no real conclusion as to whether this was "acceptable" or otherwise, to either the supermarket or the recipient.

My local "Big" Sainsbury's does occasionally have an assistant at the entrance promoting Nectar - offer leaflets, help setting up app on phone etc but some people (not just the elderly) are quite adamant that they do not want their shopping/spending habits monitored, analysed & monetised by retailers.

General_Grant

Eldi_Dos said:

General_Grant said:

Eldi_Dos said:

flaneurs_lobster said:

DonnySaver said:

flaneurs_lobster said:

DonnySaver said:

Yeah - you need a zapper I think. But ours doesn't have them so I'll never get these My Nectar Prices.

.....unless you use the SmartShop app on your mobile to do the scanning.

Hmm, I don't appear to have that option in my Nectar app either. I'll have to ask them.

It's a separate app, go look in your app store for 'SmartShop'.

Must say I always feel guilty if there is a elderly digitally excluded shopper in front of me paying quite a lot more for items on offer, might be progress if the shops instructed some of their supervisors to look out for this and offer advice or assistance.

How do you recognise a "digitally excluded" shopper of any age and that they are paying so much more for items on offer?

The thread is about Nectar.  So presumably the only relevant item prices you would know about are the shelf-edge displayed Nectar prices.  For that a shopper need only have presented a plastic Nectar card and so it is not related to digital inclusion or otherwise.

Because I keep my eyes and ears open, not hard to see when a elderly shopper in front of you is paying cash only and by default missing out on the offers mentioned.

I didn't know one had to pay by card/phone in order to get Nectar prices.