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Faulty furniture
Yvonne65
Posts: 25 Forumite
Hi can i have a bit of advice please
I bought a sofa in june 2024 by December 2024 it was sinking springs were all loose the shop fixed the problem but its happened again technicians came out and said it the same issue springs are gone and infact it injured my shoulder i couldnt get out of the sofa it wasnt cheap near to £4000 it was bought from a big named store . Am i right that i can reject another fix and ask for a refund i have lost all faith in them thankyou l
I bought a sofa in june 2024 by December 2024 it was sinking springs were all loose the shop fixed the problem but its happened again technicians came out and said it the same issue springs are gone and infact it injured my shoulder i couldnt get out of the sofa it wasnt cheap near to £4000 it was bought from a big named store . Am i right that i can reject another fix and ask for a refund i have lost all faith in them thankyou l
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Probably better in Consumer Rights.
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