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Any experience of Verfy365?

My solicitors already have all my AML documentation but due to a change of how they operate now want me to submit all again to Verify365. I dont have an issue as such but its an online company with an international base so have some concerns about data privacy etc. I have contacted Verify365 several times asking for information and particularly how long they retain my data but cant get any reply from them.
Has any one used them? and if so know if they delete subjects info after completing the online checks ?

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 6,046 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Your relationship is with your solicitor. If they have chosen to outsource their due diligence (or at least a part of it) to a third party then it is for them to answer your questions. 
  • user1977
    user1977 Posts: 17,434 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Why does them being an online company or international make a difference to security? Aren't your solicitors already online and capable of being hacked? 
  • crow22
    crow22 Posts: 9 Forumite
    First Post
    Your relationship is with your solicitor. If they have chosen to outsource their due diligence (or at least a part of it) to a third party then it is for them to answer your questions. 

    They say that they dont know and I should contact Verify365 who dont respond. However, i think that they are not in the UK
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,046 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    crow22 said:
    Your relationship is with your solicitor. If they have chosen to outsource their due diligence (or at least a part of it) to a third party then it is for them to answer your questions. 

    They say that they dont know and I should contact Verify365 who dont respond. However, i think that they are not in the UK
    So your solicitor is saying that they give all your data to a third party but they have no idea what they do with it? And if you want to know more then you should contact the third party even though you are not their customer?

    Unfortunately you are probably already too far into your property transaction, but I'd be considering my custom with this firm. It's a serious inconvenience having to submit documentation a second time. Being unwilling to engage on your legitimate concerns is at best unprofessional and smacks of incompetence.


  • RHemmings
    RHemmings Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Verify365 have servers around the world, including the UK. It's possible that the OP's data is being stored in the UK. But, only 'possible'. 
  • powerful_Rogue
    powerful_Rogue Posts: 8,292 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 May at 8:18PM
    Have you read this?
    https://verify365.app/privacy/ - especially section 10.

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