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Barclays accounts closed with immediate effect, no reasons given

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Comments

  • boingy
    boingy Posts: 1,929 Forumite
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    edited 24 May at 8:24PM
    An immediate closure suggests they think something fraudulent or scammy or illegal is going on. Most other reasons for closure would give you a notice period of a month or two. Check CIFAS again in a couple of months.
  • grumpy_codger
    grumpy_codger Posts: 1,124 Forumite
    1,000 Posts Name Dropper Photogenic
    edited 24 May at 6:59PM
    Hoenir said:
    wmb194 said:
    The only other thing that springs to mind is Bitcoin: banks really don't like that.
    Plus payments/transfers to and receipts from some countries and deposits from third parties the bank doesn't like for some reason e.g., selling something on Facebook marketplace.
    However, none of these actions justifies immediate closure without a notice.
    There'll be sufficient non personal activity for the account to come to the attention of the algorithm's.  
    A-a-h... attention... of algorithms!!
    What about humans, homo sapiens, that are supposed to "find out that you ....use your account for business."?

    Note - find out, not just "believe" like for most other reasons for immediate closure.
    So far I haven't seen any real examples of business (as per the T&C) activity in this thread.
  • sheramber
    sheramber Posts: 22,855 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    As no information has been given by the bank as to what their decision is based on it is all guessing.

    Remember you do not have access to the OP’s banking affairs so only have his version of them.

    The bank have their reasons. 

    Whether ant body on here agrees is irrelevant. 
  • GeoffTF
    GeoffTF Posts: 2,129 Forumite
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    edited 25 May at 1:40PM
    sheramber said:
    Whether ant body on here agrees is irrelevant. 
    Nobody cares whether ant body agrees. :D
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Hoenir said:
    wmb194 said:
    The only other thing that springs to mind is Bitcoin: banks really don't like that.
    Plus payments/transfers to and receipts from some countries and deposits from third parties the bank doesn't like for some reason e.g., selling something on Facebook marketplace.
    However, none of these actions justifies immediate closure without a notice.
    There'll be sufficient non personal activity for the account to come to the attention of the algorithm's.  
    A-a-h... attention... of algorithms!!

    Patterns of behaviour are easily discernible. Added to which unprofitable customers simply aren't worth the bother of retaining. 
  • penners324
    penners324 Posts: 3,527 Forumite
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    Probably one of the buyers of your computer games complained about you to their bank. Maybe accused you of the empty box scam. So Barclays believe you've been doing Fraudulent things.
  • Section62
    Section62 Posts: 10,008 Forumite
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    Probably one of the buyers of your computer games complained about you to their bank. Maybe accused you of the empty box scam. So Barclays believe you've been doing Fraudulent things.
    That doesn't really fit with the OP's last post - 'doing fraudulent things' isn't 'commercial reasons'.  The latter possibly means they have spotted what they think might be business-like activity on a personal account and simply don't want the hassle of dealing with a customer doing that.
  • Olenna
    Olenna Posts: 258 Forumite
    100 Posts Name Dropper Photogenic
    edited 27 May at 9:29PM
    Hey all.  I've had a (mostly) positive update on this whole situation today from Barclays.  Apparently, they'd made a mistake with the immediate closure.  They do still standby closing my accounts, but they said it was just for 'commercial reasons' and I don't need to be worried about being labelled as a money launderer/fraudster etc.

    They said that given the circumstances of their reason for deciding to close my accounts, they should have given me the full 60 day notice, and have offered me £150 compensation as a result.  I've accepted that because ultimately, I just wanted my mind put at ease over why there was such urgency around closing my accounts immediately, but now I know it was more just along the 'commercial' lines, I'm not so worried.
    It's more likely that they were unhappy with the conduct of your account and coupled with being non-profitable they simply wanted rid of you as a customer.

    Once they realised that you were digging into the reasons, they knew their immediate closure wouldn't stand up to scrutiny (e.g. Financial Ombudsman) so they apologised and gave you £150 to go away.  
  • Shakin_Steve
    Shakin_Steve Posts: 2,814 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    Any other guesses on a postcard please.
    I came into this world with nothing and I've got most of it left.
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