ESA migration to UC

Blancmang25

I understand that UC require evidence of identity.
Does anybody know what UC can do if the person migrating to UC does not have any id?
They only have a bus pass, blue badge and ESA/DLA letters. 
The person is non verbal, cannot read or write.
I just want to be prepared for when the migration letter arrives.
Thanks

elsien

If I remember correctly, in similar circumstances, we had to arrange an appointment with the DWP (Person couldn’t leave the house but I can’t remember whether  it was a phone call with the appointee or some other contact). Initially, they wanted the person to attend the job centre, but that was never going to be happening - I think the GP backed that one up.

And I think the social worker was willing to confirm identity as well if necessary.
Obviously, that depends on the person having a social worker, but there are always ways  and the DWP will do lateral checks. 

huckster

Do they have an appointee?  If not it may be worth having appointee confirmed with DWP before migration.  

elsien

Do they not have a birth certificate?

TimeLord1

In some cases, the DWP might be able to use information from other government departments or trusted third-party organisations to confirm identity.

For very vulnerable claimants, or where other methods are not possible, a home visit from a DWP officer might be arranged to verify identity and gather information. You should specifically request this if other methods prove difficult or inappropriate given the person's needs.


Universal Credit Helpline: 0800 328 5644 (Textphone: 0800 328 1344).

Explain the situation clearly, State that the person will be migrating from ESA/DLA, has no traditional photo ID, is non-verbal, and cannot read or write. Emphasise their vulnerability and the need for reasonable adjustments.