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I messaged them at 10am yesterday with a generic question about their T's and C's on their new 8.5% deal. An agent replied at 6:18 this morning asking for my account details, address etc and then closed the chat six minutes later because I didn't reply (because I was asleep!)
Statement of Affairs (SOA) link: https://www.lemonfool.co.uk/financecalculators/soa.php

For free, non-judgemental debt advice, try: Stepchange or National Debtline. Beware fee charging companies with similar names.
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