Trading212 keep telling me I've logged in from a new device

Murmansk

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

wmb194

Murmansk said:

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

Are you clearing cookies?

Murmansk

wmb194 said:

Murmansk said:

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

Are you clearing cookies?

No - and I've added this because the minimum entry is 9 characters it would seem!

Will_Do

Quite a few (but not all) sites that I use detect a new device whenever my browser gets an update pushed out. Could just be that.

Murmansk

Will_Do said:

Quite a few (but not all) sites that I use detect a new device whenever my browser gets an update pushed out. Could just be that.

Don't think so, if I log in 4 times a day it'll say the same thing each time

Sushi_Mamma247

Are you using Firefox browser by any chance? This sometimes happens to me, so I switch to Chrome just for those sites

masonic

I would consider it a good thing. Suggests you are set up with some resistance to tracking on the internet. Though most sites just use a cookie to remember a browser profile. T212 is perhaps using some form of browser fingerprinting, that isn't effective in your case.

Pathfinder000

I get this and I prefer it this way.  

I absolutely hate it when it implicitly trusts you and doesn't ask you to login in when you got to the site.  I accidentally clicked on trust this device last month and it took me a couple of weeks to work out how to revoke that trust (Start browser in Incognito/Privacy Mode > Login > Trust this device > Revoke trust on other device in Settings > Close browser and because you were in Incognito/Privacy mode, your browser deletes all cookies and any other id numbers so you have a trusted device you can't log into it again).  

T212 requires one trusted device apparently, but I prefer to authenticate each time as I don't trust any websites when they are related to money with auto login.