Trading212 keep telling me I've logged in from a new device

Murmansk

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

wmb194

Murmansk said:

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

Are you clearing cookies?

Murmansk

wmb194 said:

Murmansk said:

This is probably a bit of a tech question but I'm asking here as there'll probably be more readers with experience of Trading212 here

I only access T212 on my desktop PC or my Android phone via their app but every time I do, I get an email saying Login From New Device.

I've looked under Devices in the settings part of the app and my two access devices are listed so really can't see why they regard each device as "new"

Are you clearing cookies?

No - and I've added this because the minimum entry is 9 characters it would seem!

Will_Do

Quite a few (but not all) sites that I use detect a new device whenever my browser gets an update pushed out. Could just be that.

Murmansk

Will_Do said:

Quite a few (but not all) sites that I use detect a new device whenever my browser gets an update pushed out. Could just be that.

Don't think so, if I log in 4 times a day it'll say the same thing each time