BW LOC

Bigboy49

Hi
i received the attached LOC earlier this week and it’s the first letter we’ve had regarding the alleged contravention which was 3 years ago, we’ve had no PCN or letters from debt recovery firms at all. I’ve read the newbies and I think that my first course of action is to complain as this is the first I’ve heard about it but just wanted to make sure.  Sorry if I’m wasting your time if this has been addressed in another thread but not very good at these things. My address hasn’t changed at all so not sure who they have been chasing. 

Thanks in advance. 

Gr1pr

Email the LoC response template to B W Legal,  or use their website 

Not receiving paperwork is no defence,  its usually caused by people moving and not updating the DVLA promptly,  causing paperwork to go to old addresses,  very common mistake,  but generally owner error   ( registered keeper error   ) , not their error

Coupon-mad

My address hasn’t changed at all 

For years? Most likely you heard nothing because you forgot to update the address in your V5C, maybe even before 2022. You must put that error right with the DVLA so check your V5C address now. Maybe it is wrong.

Re the LoC, just use BW's portal and send the usual LBC / LoC response. There is only one and it really doesn't matter what you send, as long as you don't send offers of money!

Bigboy49

That’s great, Thanks for the advice. Checked the V5C and it has the correct address and the address hasn’t changed in 8 years so it’s a mystery. Thanks again 

Bigboy49

Hi, finally got a response from them as follows. Would you be able to suggest what I do next please. 

Many thanks in advance. 

Our Client: UK Car Park Management Limited Query Type: Complaint against BW

June 2025 Dear  Thank you for contacting us, please find our response below: Good Afternoon,  We write in response to your recent contact.  We act on behalf of our Client UK Car Park Management Limited.  Our Client’s claim is for the sum of £170.00 and is in relation to a parking contravention with the reference number    at AT Car Park  The vehicle involved in the contravention, with registration number   broke the terms and conditions of the car park by failing to pay for the duration of the stay.  Please see the PCN evidence attached.  Debt recovery costs are contractually agreed by the motorist when visiting the car park.  They only apply when the opportunity to pay the parking charge has expired and the parking company has been forced to commence debt recovery activities.  Such contractual costs are recognised by the courts as covering debt recovery activity between the expiry of the parking charge notice and the commencement of litigation, including pre-litigation correspondence.    The fees we charge our clients for our services are subject to VAT.  However, these are separate and distinct from contractual debt recovery costs recoverable by our client from the motorist. We trust this clarifies our position. If you have any further issues or new questions that you would like us to assist you with, we kindly request that you use the contact options below to submit a new query. You can also log into our Customer Portal by clicking and go to the Contact History of your account to view the contact.   Yours sincerely, BW Legal

Car1980

Ignore. BW Legal LOCs don't always result in a court claim. I have two here in my drawer from years ago.

Bigboy49

Thats great thank you for the advice, I will file it in the draw as well 👍🏻