Small Claims Question

CeePeeBee
CeePeeBee Posts: 127 Forumite
Part of the Furniture 10 Posts
Hi all,

Last year we had some 'work' done on our property and the long and short was it was hideous, not fit for purpose and still is not complete. We initiated a discussion with the company and we were unable to receive a refund, so we initiated small claims proceedings. 

Fast forward, mediation didn't help so we went through the pre-hearing phase and bacj in Feb we received a letter telling us the hearing date would be in July time, and that we'd need to submit all of our evidence to be heard prior to that (around a month before) via a portal.

Has anybody got any experience of when this portal becomes available? We're a month away from that submission date now and when viewing the case on MoneyClaims portal, there's just a "not available" next to the relevant portal/submit documents, etc

I'm just wondering if somebody has experience and can put my mind at ease in terms of timings!

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,438 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Aren't you too early, if the hearing is going to be in July and the portal opens a month before?
  • CeePeeBee
    CeePeeBee Posts: 127 Forumite
    Part of the Furniture 10 Posts
    Aren't you too early, if the hearing is going to be in July and the portal opens a month before?
    This is my point though - that's my assumption. There's been no information or indication that the portal opens a month before. The letter purely stated that all submissions would need to be filed by mid-June (13th I think), prior to the hearing a month or so later. 

    Nothing in terms of when the portal is available. We've got a LOT to do is all so trying to work back from a date.
  • In the game of chess you can never let your adversary see your pieces
  • Jenni_D
    Jenni_D Posts: 5,404 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    Usually your Witness Statement is sent via email (the WS being a PDF attachment) to the nominated court. (Which would usually be your local court as your are a consumer suing a business). What does your documentation say as to where the hearing court is located?
    Jenni x
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