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Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
MSE_Ruby
Posts: 17 MSE Staff
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Read the full story:
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
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My 99 year old mother is with Origin and has not received any notification of the change. For the last 3 days there has been a fault on her phone line and today all calls to Origin are going unanswered. There is no online help despite what they say! Shocking service - just hoping Utility Warehouse are better!!0
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You've not dealt with UW before, then?doug7clay said:Shocking service - just hoping Utility Warehouse are better!!N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.0 -
QrizB said:
You've not dealt with UW before, then?doug7clay said:Shocking service - just hoping Utility Warehouse are better!!
https://uw.co.uk/about-us/newsroom/press-releases/utility-warehouse-rated-which-recommended-provider-for-broadband-2025
"UW was also named Which? Recommended Provider for Energy in January 2025, making them the first-ever business to receive Which? Recommended Provider status for both Broadband and Energy in the same year"
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