Bad experience with Tembo

Has anyone save on Tembo easy access account. ? I did. regretting it.
No way of withdraw your money on the Tembo Apps.
Can anyone help please as to how I can close my account, and get my money? Financial Ombudsman said.  i have to wait 8 weeks to complain.They features in one of Martin Lewis instant access savings recommendation. And I trust Martin Lewis. I am now stuck. Tembo is not responding to messages.
I am upset and stressed. 

Comments

  • slinger2
    slinger2 Posts: 875 Forumite
    500 Posts First Anniversary Name Dropper
    edited 12 May at 2:04PM
    Are you talking about the Cash ISA? If so, go to your Cash ISA account page in the app. Down at the bottom is a "Withdraw" button. Not used it myself.
  • danny13579
    danny13579 Posts: 571 Forumite
    500 Posts Second Anniversary Name Dropper
    edited 12 May at 2:35PM
    Tap on Cash ISA - Easy access.

    Go right down to the bottom of the page and tap on "Withdraw".

    Tap "Continue" and put in the amount you want to withdraw (in your case tap on "withdraw all").
  • friolento
    friolento Posts: 2,192 Forumite
    1,000 Posts First Anniversary Name Dropper Photogenic
    I too can see the withdrawal button in the app
  • crumpet_man
    crumpet_man Posts: 690 Forumite
    Fifth Anniversary 500 Posts
    Classic first time post and never returns.
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