Web Word version printing issue

Heedtheadvice
Heedtheadvice Posts: 2,734 Forumite
Part of the Furniture 1,000 Posts Name Dropper
Hope someone can help here.

On  win 11 PC set up very simply Word app on the web is used ( via Chrome). For many a month no issue. Recently ( last week or two so I am informed Web Word will no longer print to the local default printer and the is no menu option to select the printer ( or ad default) and the app automatically is set now somehow to print a pdf.

I have investigated and windows still has the local printer as default ( and it still works ok) and the Web Word app and 365 suite setting does not give any printer setting option.

So have tried on my own win 10 PC via Firefox with exactly the same issues. My installed Word is fine. Online advice only seems to suggest win device default setting and online file print location option. First is set OK second does not seem to exist!

Anyone come across this and sorted or have ideas to fix?

Comments

  • Vitor
    Vitor Posts: 424 Forumite
    100 Posts First Anniversary Photogenic Name Dropper
    Post your issue to ChatGPT and try the suggestions
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,839 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Vitor said:
    Post your issue to ChatGPT and try the suggestions
    Given the repetitive nature of you advice on pretty much every issue I'm starting to think you must be a ChatGPT-powered bot. 
  • Vitor
    Vitor Posts: 424 Forumite
    100 Posts First Anniversary Photogenic Name Dropper
    edited 10 May at 10:30AM
    Not all all, just recognising that MSE Forum doesn't allow cutting and pasting answers from AIs. The variety of possible causes of the OPs issues can be fully explained by the AI with suggestions to resolve. AIs make 'techie' forums like this largely redundent, and the AI doesn't automatically suggest installing Linux Mint as the cure all... :*
  • flaneurs_lobster
    flaneurs_lobster Posts: 5,839 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Vitor said:
    Not all all, just recognising that MSE Forum doesn't allow cutting and pasting answers from AIs. The variety of possible causes of the OPs issues can be fully explained by the AI with suggestions to resolve. AIs make 'techie' forums like this largely redundent, and the AI doesn't automatically suggest installing Linux Mint as the cure all... :*
    Damn, installing Linux Mint was my next suggestion........

    Happy to apologise for suggesting you were a bot - nothing artificial would have misspelt "redundant".
  • Heedtheadvice
    Heedtheadvice Posts: 2,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well I had tried the internet suggestions already. Same as an AI  response would have been and is.

    Nope. Neither suggestion option 1 or two works ( set default browser printer, set default OS printer) and there is no option to set a printer from Word Online file/print and print again. Word goes straight to PDF print.

    That's two different PCs, OS, and browser. Has worked fine  since last November till very recently. Copilot inhibited too now and still a problem....
  • Heedtheadvice
    Heedtheadvice Posts: 2,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ...and no not a numpty and had tried a web search and that had not helped so posted on here for a human to respond with better suggestions!! AI failed to help!
  • Heedtheadvice
    Heedtheadvice Posts: 2,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not a numpty in my own opinion ( biased!! ) but it defeats me.
  • PHK
    PHK Posts: 2,189 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Vitor said:
    Not all all, just recognising that MSE Forum doesn't allow cutting and pasting answers from AIs. The variety of possible causes of the OPs issues can be fully explained by the AI with suggestions to resolve. AIs make 'techie' forums like this largely redundent, and the AI doesn't automatically suggest installing Linux Mint as the cure all... :*
    You are far to confident in the abilities of LLMs. 

    For all but the simplest  technical matters they are usually very poor. 
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