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Cancelled electricity & gas charge

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KHoppy
KHoppy Posts: 1 Newbie
in Energy
We recently moved from Scottish Power to Octopus energy. We were out of contract so i didn't see it as an issue. However upon receiving the final bill we were charge £863.64 for Cancelled charges. I have tried contacting Scottish power but we didn't receive a logical reason. Has anyone else has this issue? and why exactly am i being charged so much?

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  • MattMattMattUK
    MattMattMattUK Posts: 11,166 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    KHoppy said:
    We recently moved from Scottish Power to Octopus energy. We were out of contract so i didn't see it as an issue. However upon receiving the final bill we were charge £863.64 for Cancelled charges. I have tried contacting Scottish power but we didn't receive a logical reason. Has anyone else has this issue? and why exactly am i being charged so much?
    What was their "illogical" reason?
  • Robin9
    Robin9 Posts: 12,776 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    @KHoppy      Is this a business or domestic supply ?    You talk in terms of "out of contract" and "cancellation charges" more commonly associated with Business supplies.
    Never pay on an estimated bill. Always read and understand your bill
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