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How do we find how student loan was calculated

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Last year (2024-25) our Son started uni, and got close to the full maintenance loan. He's recently received information for this year's loan which has dropped to almost half of that. Our income has increased by <£3K over this period, so we expected a reduction in his loan amount, but not that much.
On my sfe account, it only shows his application for 2024-25, and says I'll be contacted again for the next year (25-26). Neither my wife or I have been contacted requesting any updated financial information.

Any idea what's going on here - has our Son done something wrong in the way he's applied for his loan? Any way we can actually see what's going on?

Comments

  • silvercar
    silvercar Posts: 49,457 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    edited 9 May at 1:55PM
    If the amount he has been given is the same as the minimum loan, then it does suggest they don’t have required information from you.

    For a student living away from home outside of London, the minimum amount is £4,915. (England)
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • wisteria123
    wisteria123 Posts: 3 Newbie
    First Post
    Yes, I think that was the amount. We've not be asked to supply any information. Sounds like something's gone wrong, but not sure what we should do - perhaps just wait?
  • silvercar
    silvercar Posts: 49,457 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Yes, I think that was the amount. We've not be asked to supply any information. Sounds like something's gone wrong, but not sure what we should do - perhaps just wait?
    Is there any information request when you log in to your account?
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • wisteria123
    wisteria123 Posts: 3 Newbie
    First Post
    Now, it's only showing the previous academic year, and says no further information is necessary
  • silvercar
    silvercar Posts: 49,457 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    edited 12 May at 10:18PM
    It is over a decade since I had to complete it, so I can’t remember and it may have changed. You could phone them and ask.

    Looking at the form that the student completes, I wonder if they have entered your details correctly. https://media.slc.co.uk/sfe/2526/ft/sfe_nmt_to_mt_form_2526_o.pdf

    this is the form that you need to complete https://media.slc.co.uk/sfe/2526/ft/sfe_pff2_form_2526_o.pdf
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • sew_what
    sew_what Posts: 264 Forumite
    Part of the Furniture 100 Posts Name Dropper
    If your son hasn't asked for your income to be considered then he'll get the minimum.  He probably needs to give them a call to rectify this.
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