defective finish on shower now exposing brass

ITBarbie

eskbanker said:

I'm not convinced that 'fitting instructions' is a particularly suitable location for ongoing product care information, in the context of an item that's likely to be owned and used by someone other than the installer, but was that the only documentation provided?

Yes, that was the only information provide, and even that came on a soggy detail sheet inside the cardboard box.

I’m just trying to understand why a product that’s exposed to water every day would only have care instructions recommending it be wiped with a microfibre cloth.

mikb

Water is okay. Microfibre cloth is okay. Wet microfibre cloth is okay.

What is not okay: Abrasive cleaners, Brillo pads, Strongly acidic/caustic cleaners like Viakal which react with stuff and dissolve it by chemical action.

The plating on these things is not designed to be chemically attacked. Products like Viakal are a chemical attack.

pinkshoes

Loza2016 said:

If it makes you feel any better I have also ruined two sets of chrome taps with viakal. 

Me too! The chrome plug in my sink was ruined by Viakil! I did not read the instructions either as I got over-excited about getting rid of limescale and soap marks. It is a very effective cleaning product though - just not on metals!

Ergates

ITBarbie said:

eskbanker said:

I'm not convinced that 'fitting instructions' is a particularly suitable location for ongoing product care information, in the context of an item that's likely to be owned and used by someone other than the installer, but was that the only documentation provided?

Yes, that was the only information provide, and even that came on a soggy detail sheet inside the cardboard box.

I’m just trying to understand why a product that’s exposed to water every day would only have care instructions recommending it be wiped with a microfibre cloth.

A mild cleaner, e.g. those daily shower sprays would likely be OK too.

The problem is the Viakal.   It's very good at what it does, but it's highly corrosive and will damage a lot of surfaces.    Basically, anything other than glazed porcelain or stainless steel.