Travel agent made grave cash error when paying some of the holiday balance off!

marcia_

la531983 said:

marcia_ said:

eleanorl89 said:

So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she paid £2500 when she actually only took £1500 in cash in!

Now she is ecstatic as the amount we all now owe had come down. I’m paying a measly £250 towards this holiday so I feel like I don’t have a leg to stand on, but I feel very uneasy about the deception and think she should fess up! Arent they likely to pick up on it anyway?! Or now that they have officially made that mistake, will they be able to recharge her the extra £1000? Im on the verge of calling them but she’s getting a bit cross talking about it now

Hellpppp! Thanks guys (we’re in the UK btw)

 I would definitely fess up. They will notice their mistake at some point when they tally their tills and/or accounts. The holiday will probably be cancelled with no refund forthcoming 

Of course it wont, what will happen is they will spot it in the next few days and amend the balance remaining.

 Of course it might, checking the T&C if the booking will have something about their rights to cancel the booking. They would also be within their rights to call the police for fraud or take the cousin to Court to recoup their cash. 

Voyager2002

marcia_ said:

la531983 said:

marcia_ said:

eleanorl89 said:

So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she paid £2500 when she actually only took £1500 in cash in!

Now she is ecstatic as the amount we all now owe had come down. I’m paying a measly £250 towards this holiday so I feel like I don’t have a leg to stand on, but I feel very uneasy about the deception and think she should fess up! Arent they likely to pick up on it anyway?! Or now that they have officially made that mistake, will they be able to recharge her the extra £1000? Im on the verge of calling them but she’s getting a bit cross talking about it now

Hellpppp! Thanks guys (we’re in the UK btw)

 I would definitely fess up. They will notice their mistake at some point when they tally their tills and/or accounts. The holiday will probably be cancelled with no refund forthcoming 

Of course it wont, what will happen is they will spot it in the next few days and amend the balance remaining.

 Of course it might, checking the T&C if the booking will have something about their rights to cancel the booking. They would also be within their rights to call the police for fraud or take the cousin to Court to recoup their cash. 

So long as the cousin does not try to lie when they notice the error, none of this will happen.

eleanorl89

Voyager2002 said:

marcia_ said:

la531983 said:

marcia_ said:

eleanorl89 said:

So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she paid £2500 when she actually only took £1500 in cash in!

Now she is ecstatic as the amount we all now owe had come down. I’m paying a measly £250 towards this holiday so I feel like I don’t have a leg to stand on, but I feel very uneasy about the deception and think she should fess up! Arent they likely to pick up on it anyway?! Or now that they have officially made that mistake, will they be able to recharge her the extra £1000? Im on the verge of calling them but she’s getting a bit cross talking about it now

Hellpppp! Thanks guys (we’re in the UK btw)

 I would definitely fess up. They will notice their mistake at some point when they tally their tills and/or accounts. The holiday will probably be cancelled with no refund forthcoming 

Of course it wont, what will happen is they will spot it in the next few days and amend the balance remaining.

 Of course it might, checking the T&C if the booking will have something about their rights to cancel the booking. They would also be within their rights to call the police for fraud or take the cousin to Court to recoup their cash. 

So long as the cousin does not try to lie when they notice the error, none of this will happen.

I think this is what she’s getting at. ‘Well they can’t prove i didn’t take £2500 in’

I’m mortified at her attitude tbh, I would never have expected it as she is very generous!

MeteredOut

eleanorl89 said:

Voyager2002 said:

marcia_ said:

la531983 said:

marcia_ said:

eleanorl89 said:

So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she paid £2500 when she actually only took £1500 in cash in!

Now she is ecstatic as the amount we all now owe had come down. I’m paying a measly £250 towards this holiday so I feel like I don’t have a leg to stand on, but I feel very uneasy about the deception and think she should fess up! Arent they likely to pick up on it anyway?! Or now that they have officially made that mistake, will they be able to recharge her the extra £1000? Im on the verge of calling them but she’s getting a bit cross talking about it now

Hellpppp! Thanks guys (we’re in the UK btw)

 I would definitely fess up. They will notice their mistake at some point when they tally their tills and/or accounts. The holiday will probably be cancelled with no refund forthcoming 

Of course it wont, what will happen is they will spot it in the next few days and amend the balance remaining.

 Of course it might, checking the T&C if the booking will have something about their rights to cancel the booking. They would also be within their rights to call the police for fraud or take the cousin to Court to recoup their cash. 

So long as the cousin does not try to lie when they notice the error, none of this will happen.

I think this is what she’s getting at. ‘Well they can’t prove i didn’t take £2500 in’

I’m mortified at her attitude tbh, I would never have expected it as she is very generous!

Do you really think she's willing to lie if they do contact her?

I'm not sure what kind of TA this is, but some shops with the ability to handle large amounts of cash have extra camera aimed at the tills (some overhead) so they can check what happened if the tills don't balance.

Their first thought might be that a staff member has pocketed some cash.

la531983

marcia_ said:

la531983 said:

marcia_ said:

eleanorl89 said:

So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she paid £2500 when she actually only took £1500 in cash in!

Now she is ecstatic as the amount we all now owe had come down. I’m paying a measly £250 towards this holiday so I feel like I don’t have a leg to stand on, but I feel very uneasy about the deception and think she should fess up! Arent they likely to pick up on it anyway?! Or now that they have officially made that mistake, will they be able to recharge her the extra £1000? Im on the verge of calling them but she’s getting a bit cross talking about it now

Hellpppp! Thanks guys (we’re in the UK btw)

 I would definitely fess up. They will notice their mistake at some point when they tally their tills and/or accounts. The holiday will probably be cancelled with no refund forthcoming 

Of course it wont, what will happen is they will spot it in the next few days and amend the balance remaining.

 Of course it might, checking the T&C if the booking will have something about their rights to cancel the booking. They would also be within their rights to call the police for fraud or take the cousin to Court to recoup their cash. 

Gosh your mind is going a mile a minute isn't it. All that will happen is the error would be noticed and the balance of the holiday will be amended

eleanorl89

They’ve noticed & amended! All good, phew!

MeteredOut

eleanorl89 said:

They’ve noticed & amended! All good, phew!

The TA noticed and your cousin accepted that she had only paid £1500?