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Please help - DCBL - Final Reminder £170 - pls tell me how to appeal/cancel

I've been served this from Baysentry

I attempted to pay - the machine would not accept my payment - along with the Car park attendant - it would be clear on the CCTV which I requested - they requested ID for a SAR - I sent this - in the meantime they did not respond and passed it on to DCB - then eventually I did get a response (from Baysentry) and they said I need to contact the landowner!!! - I have clear correspondence that contradicts this!

BTW - the attendant lifted the gate for me - it will clearly be shown on CCTV

Please advise.  I really need this cancelled.  I can't find wording on Newbies thread.

Comments

  • DE_612183
    DE_612183 Posts: 3,444 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    What have you "had" and in what format - can you post a copy - that might help.

  • jsrose
    jsrose Posts: 57 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Pls see attached
  • DE_612183
    DE_612183 Posts: 3,444 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    debt collector letter - file in bin
  • jsrose
    jsrose Posts: 57 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    ok - sounds good
  • Nellymoser
    Nellymoser Posts: 1,339 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Plan A in the NEWBIES thread is a complaint to the Landowner. Hopefully Baysentry gave you the name and contact details of the Landower. 

    NEWBIES 4th post - Debt Collectors stage is worth a read
  • fisherjim
    fisherjim Posts: 6,962 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    "BTW - the attendant lifted the gate for me - it will clearly be shown on CCTV"
    What makes you think they have CCTV, this is very rare in car parks?
    Exactly where is the car park it may have cropped up before.
    If you are at silly debt collection stage you are way past the appeal,and POPLA stage which are useless anyway.
    Also your name can be clearly seen through that post it note, along with the reference number!
  • Coupon-mad
    Coupon-mad Posts: 148,371 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jsrose said:
    ok - sounds good
    But that letter is already in the pictures in NEWBIES PLEASE READ THESE FAQS FIRST.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • jsrose
    jsrose Posts: 57 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    This is in the car park in Portland Place W1
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