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Admiral multi-cover
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fred_turi
Posts: 2 Newbie
Bought a new vehicle last week and can the admiral service team and asked for a quote to change vehicles on my policy.
Received a quotation of £584 and went ahead and paid the premium to insure my car for the remainder of the policy.
Got a call back later that day and was informed that they had made a mistake and i need to pay an additional £253 on top of what i has already paid.
Was told that if i dont pay this additional cost then the car would be taken off cover and as its my daughters car and she was out in it at the time i felt like i had no option other than to pay .
Can they make me pay the additional £253 premium if it was there mistake ?
Just as a side note they actually took £1838 when i only gave them authority to take £253, I've made numerous calls to them about this but have been abandoned by them with no answer as to when i will be getting my money back.
This has left me with no money and now direct debits and standing orders are going unpaid
Received a quotation of £584 and went ahead and paid the premium to insure my car for the remainder of the policy.
Got a call back later that day and was informed that they had made a mistake and i need to pay an additional £253 on top of what i has already paid.
Was told that if i dont pay this additional cost then the car would be taken off cover and as its my daughters car and she was out in it at the time i felt like i had no option other than to pay .
Can they make me pay the additional £253 premium if it was there mistake ?
Just as a side note they actually took £1838 when i only gave them authority to take £253, I've made numerous calls to them about this but have been abandoned by them with no answer as to when i will be getting my money back.
This has left me with no money and now direct debits and standing orders are going unpaid
0
Comments
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fred_turi said:Bought a new vehicle last week and can the admiral service team and asked for a quote to change vehicles on my policy.
Received a quotation of £584 and went ahead and paid the premium to insure my car for the remainder of the policy.
Got a call back later that day and was informed that they had made a mistake and i need to pay an additional £253 on top of what i has already paid.
Was told that if i dont pay this additional cost then the car would be taken off cover and as its my daughters car and she was out in it at the time i felt like i had no option other than to pay .
Can they make me pay the additional £253 premium if it was there mistake ?
Just as a side note they actually took £1838 when i only gave them authority to take £253, I've made numerous calls to them about this but have been abandoned by them with no answer as to when i will be getting my money back.
This has left me with no money and now direct debits and standing orders are going unpaid
Do a chargeback on the £1,838 as that wasnt the agreed sum. You will need to be proactive in paying the agreed sum else they may cancel for non-payment.1
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