Overpayment of Universal credit

DocHolliday13

This all started on my last months payment of Universal Credit, I usually get paid £390.65, but noticed on that statement that they was going to pay me £477.19, I noticed they had deducted only £268.36 Carer's Allowance instead of the usual deduction of £354.90, causing a £84.56 overpayment. I immediately questioned it on my journal, but they ended up paying it before I got reply.
In the reply they did say it was not my fault and it was due to incorrect download of carers allowance due to uprating.
I received a UCD367 letter which said I had to pay it back, I was fine with that and that from 15th March - 14th April I was overpaid £386.54.

I simply don't understand how they have reached that amount with the overpayment, I was meant to get £390.65, they sent me £477.19, that's a overpayment of £86.54.
Am I missing something? 

KxMx

I can't make any sense of that either. 

I would ask for a Mandatory Reconsideration of the decision that the overpayment was deemed £386.54 when it should be £86.54.

A MR is basically a request for a decision to be re examined. 

TimeLord1

Check all the dates the Easter payment dates varied and ask for a detailed breakdown. Also keep a record of all communication. I was reading a similar complaint last week.

Grumpy_chap

DocHolliday13 said:

This all started on my last months payment of Universal Credit, I usually get paid £390.65, but noticed on that statement that they was going to pay me £477.19, I noticed they had deducted only £268.36 Carer's Allowance instead of the usual deduction of £354.90, causing a £84.56 overpayment. I immediately questioned it on my journal, but they ended up paying it before I got reply.
In the reply they did say it was not my fault and it was due to incorrect download of carers allowance due to uprating.
I received a UCD367 letter which said I had to pay it back, I was fine with that and that from 15th March - 14th April I was overpaid £386.54.

I simply don't understand how they have reached that amount with the overpayment, I was meant to get £390.65, they sent me £477.19, that's a overpayment of £86.54.
Am I missing something? 

How much is the actual overpayment?

If the overpayment is £86.54 and the claimed overpayment is £386.54 then that rather looks like a typo / data entry error.  Perhaps the £354.90 was incorrectly entered as £654.90 when the correction was processed at UC.

A MR is the way to go.

DocHolliday13

Grumpy_chap said:

DocHolliday13 said:

This all started on my last months payment of Universal Credit, I usually get paid £390.65, but noticed on that statement that they was going to pay me £477.19, I noticed they had deducted only £268.36 Carer's Allowance instead of the usual deduction of £354.90, causing a £84.56 overpayment. I immediately questioned it on my journal, but they ended up paying it before I got reply.
In the reply they did say it was not my fault and it was due to incorrect download of carers allowance due to uprating.
I received a UCD367 letter which said I had to pay it back, I was fine with that and that from 15th March - 14th April I was overpaid £386.54.

I simply don't understand how they have reached that amount with the overpayment, I was meant to get £390.65, they sent me £477.19, that's a overpayment of £86.54.
Am I missing something? 

How much is the actual overpayment?

If the overpayment is £86.54 and the claimed overpayment is £386.54 then that rather looks like a typo / data entry error.  Perhaps the £354.90 was incorrectly entered as £654.90 when the correction was processed at UC.

A MR is the way to go.

The actual overpayment is £86.54, the other number is a typo by me. So I think your right.