Gambling website refusing withdrawal under £10 and unable to deposit

mlb1999

i won a little under £10 from a free bonus on a gambling site that I hadn't used in a while. Their policy is that you can only withdraw a minimum of £10. Falling just below this, I thought I would top my account up and then withdraw straight away, however I then realised that the card on my account was expired and upon going to change my card details, was told you couldn't do so unless you had a balance of <£2, so my 'winnings' are now stuck in my account. 

I contacted customer service who have told me there is no way to add a new card and that I would have to gamble the money on my account. Is there anything I can do to get the money out? Appreciate it's only a small amount but probably quite profitable for the company if there are others in the same boat! 

la531983

No. 

Put it on a horse at 5/1 and hope for the best.

flaneurs_lobster

Can you not add a second card to the account? 

Bettie

Did they not mean you have to turn the bonus winnings over which is the usual case, then you keep what you win- if you win.. I can't see why you can't add another card but if you did and uploaded money only to draw it out without using it, then red flags would be raised as a possible money laundering situation (even for a small amount)

la531983

Bettie said:

Did they not mean you have to turn the bonus winnings over which is the usual case, then you keep what you win- if you win.. I can't see why you can't add another card but if you did and uploaded money only to draw it out without using it, then red flags would be raised as a possible money laundering situation (even for a small amount)

A lot of sites will only process withdrawals for a certain amount or more. Skybet is £10, as an example. Or it was when I last looked.

Alliat

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