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ParkingEye - DCBL - Final reminder for a parking fine

Hello,
I have recently discovered this forum. I currently have 3 claims from ParkingEye for 3 breaches.

1) Breach 1 - no parking ticket - I have purchased the ticket, did not overstay, ticket purchased through app - no record within the app for some reason, however, I have bank statement showing the transaction, bank transaction payment reference number - POPLA didn't help, I have shared the transaction number with ParkingEye, but they did not entertain it and did not try to find my payment in the system - just kept sending template letters. I have now received a final reminder from DCBL to pay or go to court. What shall I do?

2) Breach 2 & 3 - my husband (not a register keeper) used a charger for 3h each (Friday and following Monday) on a car park with 30 mins free parking, it was not possible to purchase a ticket to extend the time; charger Type 2 only topped up the battery, as it is the slow type if charging machine. He has paid for the charging and did not stay a minute longer. We have receipts for the charging. POPLA didn't help, getting chased up by DCBL (on behalf of ParkingEye) - what shall I do? I'm the register keeper.

Any advice would be appreciated. I have read through the newbie posts - should I just get ready for defence in court? What grounds should I defend on?

Thanks!

Comments

  • Le_Kirk
    Le_Kirk Posts: 25,644 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    What stage are you at?  Do you have a formal letter of/before claim or just a debt collector letter?  Do you have a  N1SDT claim form?  What did the NEWBIE sticky tell you to do when you read it?
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