Zopa bank is performing a/b testing on current account perks

DJGooseGoose

I recently received an advert for zopa's current account on instagram and on closer inspection of the url found out that they were offering me a better deal than usual. I tried multiple endings of the url and found the following 3 offers. I thought this might be useful for anyone wanting to open a zopa current account, because this might sweeten the deal. You can sign up by providing your mobile number on the web page and then downloading the app.

Since MSE forum is preventing me from posting links, add the following to the zopa homepage URL or wait for someone to post the full links in the comments. 

Package a:

/current-account-packagea

• 7.50% AER* exclusive savings rate.

• 2.00% AER* interest on your balance.

• 2% cashback on up to £1,500 of Direct Debits per year.

Free and fixed for 12 months

Package B:

/current-account-packageb

• 2.00% AER* interest on your balance.

• 3% cashback on up to £3,000 of Direct Debits per year.

Free and fixed for 12 months

Package C (seems to be package a with a fee so would not recommend):

/current-account-packagec

• 7.50% AER* exclusive savings rate.

• 2.00% AER* interest on your balance.

• 2% cashback on up to £2,000 of Direct Debits per year.

One-time fee of £5, fixed for 12 months

Some FAQs in case you need them: /help/bank-account

I have successfully signed up for package an and opened my regular saver with a 7.5% interest rate. I chose this because I don’t have enough direct debits to make b a viable option. The regular saver is a bit different to normal regular savers as the months seem to start on the nth of the month where n is the date of the month that you opened the account as opposed to calendar months.

While my signup was successful, Reddit user u/DarkFish14 has reported being unable to take advantage of this offer, but has submitted a complaint. Your mileage may vary. See discussion on r/UKPersonalFinance. It may be worth waiting for an advert on Facebook or instagram as they seem to be pushing quite hard on package A.

steven141

I tried and when I clicked on it. It asked me to sign in. I had previously had a savings account. Finally got logged back in and nothing. Tried live chat but they weren't interested.

FLAMPARD

 The regular saver is a bit different to normal regular savers as the months seem to start on the nth of the month where n is the date of the month that you opened the account as opposed to calendar months.

I signed up to the regular saver on the 20th of April does that mean I have to wait till 20th of may to make the next deposit ?   Thanks

flaneurs_lobster

FLAMPARD said:

 The regular saver is a bit different to normal regular savers as the months seem to start on the nth of the month where n is the date of the month that you opened the account as opposed to calendar months.

I signed up to the regular saver on the 20th of April does that mean I have to wait till 20th of may to make the next deposit ?   Thanks

Yes.

if you try to add funds to the RS using the Add Money screen in the app, a message will give you the date on which you can next add money.  

pecunianonolet

I had around 2 weeks ago a YouGov survey about finance stuff and it was rather obvious that Zopa was behind it so not surprised. £90cashback in package B, which is tax free, would be my choice. 

HillStreetBlues

Thanks OP
Been holding off opening a Zopa account as hoping to get the 3% £3k (I don't need a RS).
All I was getting was offer A on my app. I deleted app entered number on https://www.zopa.com/current-account-packageb reinstall app now the 3% £3k is showing. Will apply tomorrow.

GreenScepter

Interesting. I know that banks offer different deals at different times, such as sometimes offering a switch offer. But different deals at the same time depending where/how you sign up? How common is that? I know some people with Zopa got a bonus for spending with their card and some didn't. Must be a headache for them to handle these different deals for different people, especially as a new bank.

Also how long does it take for cashback to track? I did a Moneybox direct debit transfer a couple of weeks ago via Zopa but nothing is showing yet.

SFCooper

I signed up for the offer with the 7.5% saver but never received it. Complained via live chat and their response was, and I do not kid, “delete and reinstall the app”.

I complained to their email and received £84 compensation.

prettyandfluffy

Interesting.  After I read the other Zopa thread I downloaded the app and applied, the account I was offered was Package C.  I'm still waiting to hear but would be quite happy with that.

prettyandfluffy

prettyandfluffy said:

Interesting.  After I read the other Zopa thread I downloaded the app and applied, the account I was offered was Package C.  I'm still waiting to hear but would be quite happy with that.

Just to update - the account was up and running in less than 24 hours.  My debit card is on its way and I have chosen a pin, added the card to Apple Pay and opened and funded the 7.5% savings account.  Pretty impressive so far.

steven141

I get this on the app. I was a previous savings customer. I dong think this is options a, b or c as above