We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Changed too quick?
Pre-payment smart meter for elestric and gas)
I went from British Gas to EDF (electric and gas) and now going to British Gas
19/04/25 - applied to switch to EDF to start 25/04/25 - to go in to credit mode and pay by Direct Debit.
19/04/25 - email from British Gas confirming I am leaving
22/04/25 - missed call from British Gas retentions
24/04/25 - missed call from British Gas retentions
25/04/25 - EDF have taken over supply, both meters changed to credit mode, prepayment balance no longer showing (I hope to get a refund from British Gas) - readings given myself.
25/04/25 - spoke to British Gas retentions, offered me better deal (al least I hope it was) and they going to supply from the 30/04/25
I have not had an email from EDF confirming I am leaving, I am within 14 day period to cancel exit fee free (I hope).
Bit worried as nothing from EDF to confirm, should I do what I did above and just for British Gas take over, supply readings and do nothing with EDF? Only asking as I do the same with Broadband annually expect this time 2 months ago it was not automatic do nothing.
I went from British Gas to EDF (electric and gas) and now going to British Gas
19/04/25 - applied to switch to EDF to start 25/04/25 - to go in to credit mode and pay by Direct Debit.
19/04/25 - email from British Gas confirming I am leaving
22/04/25 - missed call from British Gas retentions
24/04/25 - missed call from British Gas retentions
25/04/25 - EDF have taken over supply, both meters changed to credit mode, prepayment balance no longer showing (I hope to get a refund from British Gas) - readings given myself.
25/04/25 - spoke to British Gas retentions, offered me better deal (al least I hope it was) and they going to supply from the 30/04/25
I have not had an email from EDF confirming I am leaving, I am within 14 day period to cancel exit fee free (I hope).
Bit worried as nothing from EDF to confirm, should I do what I did above and just for British Gas take over, supply readings and do nothing with EDF? Only asking as I do the same with Broadband annually expect this time 2 months ago it was not automatic do nothing.
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 349.7K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 452.9K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.4K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards