123-reg randomly hike prices by 70%

horsecart

I've had a few web domains and hosting provision for almost 2 decades at a decent low price. Hosting companies tend to go out of business after a few years and pass them on to another company. Prices may nudge up slightly every couple of years, but nothing much. The latest was TSO Host who a few months ago passed them on to 123-reg.

Just after a small time with them, 123-reg have bumped up my hosting prices by a whopping 70% and with zero warning.

I contacted customer support and they said they didn't know why the increase happened, but speculated it was to encourage customers to buy into larger packages (which I don't need). I told them that a 70% hike was absolutely insane and a larger package with more commitment was not what I need. I told them I'll be moving elsewhere.

I just can't get over how they think 70% is fine, don't know why it happened and no warning.

Avoid them. After researching this they are known for dirty dealing.

alanjuk

There was a discussion about this last year regarding TSO hosts here. Most people who commented on the thread were looking to leave 123-Reg. I decided on https://www.mythic-beasts.com/ and so far everything has been fine and their domain renewal charge is half that of others. 

Chrysalis

Yeah there has been some big hikes in the hosting industry in recent years, some may be justified, others I think are not such as charging £50 a year for a certificate.  Luckily there is still competition so you did take advantage of that and found someone better.