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Who do you use for your Family Breakdown Cover (RAC Not good experience)

FrankFalcon
FrankFalcon Posts: 229 Forumite
Fourth Anniversary 100 Posts Name Dropper
Hi all

Who do you use for your family breakdown cover! We have 5 Cars in our house and we love to have peace of mind that the ‘kids’ cars are covered. After all, teens being teens, breakdown cover planning wouldn’t be their priority. We’ve been with RAC five years with only 1 call out over the whole family. However, last year one of the teens lost his car keys. When I tell you that RAC made it difficult to claim that was an understatement!…even going as far as making me provide a birth certificate to prove my son was my son (because his mother and I were not married and he took her surname at birth). They then tried every other trick in the book, including making us provide my son’s mums marriage certificate to corroborate our names and his relationship to us. Then all the delays and further time put into it, not to mention the excess. I was disgusted. I will never touch RAC again. Anyway, I still want to cover our cars with one policy. Who do you guys use please?
thanks in advance all. 

Comments

  • paul_c123
    paul_c123 Posts: 549 Forumite
    500 Posts Third Anniversary Name Dropper
    Ummmm, RAC
  • Bigwheels1111
    Bigwheels1111 Posts: 3,045 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 24 April at 8:32PM
    We use the AA, Last 4 years we have paid from £22 / £35 a year each.
    Home start, Recovery, National recovery and onward travel.
    There a 3 tricks to keep it at a good price.

    1, Around this time of the year, April and June or July the AA do a deal, not see it yet though this year.
    Keep an eye on Hotukdeals.

    2, Offer with Quidco or Topcashback.

    3, Make sure you un-tick renew auto renew, Or cancel each year. ( So this year dad does it, Next year Mun and then go through your kids. ) All must live at your address ( or give that address when asked ) Nod Nod Wink Wink.
    As the AA is personal cover its for any car you are in.

    Another thing is the AA lets you post date the start of the policy.
    59 days, So 23/06/25 start date.
    You could get it for 4 family members for £153.40, you might get cashback, but its £38.35 each today.
    £47.62 Quidco as well, So would be under £27 each. Next 3 days only.

  • baser999
    baser999 Posts: 1,242 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 24 April at 9:50PM
    I was with Driver Guardian for years prior to changing my car that came with warranty and breakdown included. Found them way cheaper for full UK and Europe cover than any of the big outfits.
    Another option may be to see what price you can get using say Top Cashback 
  • Bigphil1474
    Bigphil1474 Posts: 3,583 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I use RAC only because it comes with a package for my bank which includes travel insurance. I've only used them twice in 10 years and they were pretty good both times. Maybe it's just the arrangements in place to identify who is covered? I reckon you'll find good and bad reviews of all of them tbh.
  • martin_54
    martin_54 Posts: 37 Forumite
    Part of the Furniture 10 Posts
    Have a look at  GEM
  • Ibrahim5
    Ibrahim5 Posts: 1,278 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    We have Mayday cover which is from the caravan club using Green flag. The policy isn't particularly cheap but extra cars are charged at £25 each up to 5 per household which then becomes good value. Check Green Flag?
  • forgotmyname
    forgotmyname Posts: 32,937 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think regarding the proof of identity and proving family members are who you claim them to be is going to affect most if not all
    breakdown companies. Far too many people sharing their breakdown cover with friends and family who would not normally
    be covered.

    Excess on the policy?   What excess?   Daughter and sister have RAC cover and I don't remember any excess mentioned?

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