Charter Savings Bank - deposits & withdrawals questions

itm2

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

nigelholl2

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

On-the-coast

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Rarely has such a useful first post been made!
welcome to the forum. 

itm2

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Thanks for that. I made my deposit (bank transfer) at around 5pm last night. It wasn't visible in my account at 6pm, but today I can finally see it.
Re. the withdrawals: now that the £1 is showing in my account I am being asked to "Authenticate" my Nominated Account before I can make withdrawals. It seems that I need to wait for a code to arrive in the post in order for me to do this. So I have some more waiting to do....

nigelholl2

itm2 said:

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Thanks for that. I made my deposit (bank transfer) at around 5pm last night. It wasn't visible in my account at 6pm, but today I can finally see it.
Re. the withdrawals: now that the £1 is showing in my account I am being asked to "Authenticate" my Nominated Account before I can make withdrawals. It seems that I need to wait for a code to arrive in the post in order for me to do this. So I have some more waiting to do....

Unfortunately you are correct, I've just been through a week of similar stuff with setting new accounts up, but nearly done all fully funded with the exception of 1, which is half done.

poppystar

itm2 said:

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Thanks for that. I made my deposit (bank transfer) at around 5pm last night. It wasn't visible in my account at 6pm, but today I can finally see it.
Re. the withdrawals: now that the £1 is showing in my account I am being asked to "Authenticate" my Nominated Account before I can make withdrawals. It seems that I need to wait for a code to arrive in the post in order for me to do this. So I have some more waiting to do....

I’m still waiting for that authentification code over a week on. Thankfully I’ve not transferred more than the initial trial deposit yet as I’m somewhat losing faith in them. Frustrating though as I had money earmarked for that account sitting earning less interest elsewhere. 

nigelholl2

poppystar said:

itm2 said:

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Thanks for that. I made my deposit (bank transfer) at around 5pm last night. It wasn't visible in my account at 6pm, but today I can finally see it.
Re. the withdrawals: now that the £1 is showing in my account I am being asked to "Authenticate" my Nominated Account before I can make withdrawals. It seems that I need to wait for a code to arrive in the post in order for me to do this. So I have some more waiting to do....

I’m still waiting for that authentification code over a week on. Thankfully I’ve not transferred more than the initial trial deposit yet as I’m somewhat losing faith in them. Frustrating though as I had money earmarked for that account sitting earning less interest elsewhere. 

I understand the frustration, I've had accounts opening in limbo because of Easter.
The Charter account was setup a little earlier, so was ready to go, date below are what I experienced
Sat 12 Apr 2025 12:05- Application received by Charter
Sat 12 Apr 2025 12:40- User ID issued
Thu17 Apr 2025 09:45- Nominated Acc authenticated. After receiving the letter that morning.

Hope that is of help, it is just a case of waiting for the Royal Mail

poppystar

nigelholl2 said:

poppystar said:

itm2 said:

nigelholl2 said:

itm2 said:

I've just opened a savings account online, and have sent a test £1 deposit, which I'm waiting to see in the account before I transfer more. I was wondering whether existing customers could answer a couple of questions:
1. How quickly do deposits (via bank transfers) typically appear in the account?
2. How easy and quick is it to make withdrawals? (I don't actually see any option for making withdrawals on their website)

I must be about a week in front of you
Deposits are showing in Charter Acc either same day if made before 21:00 otherwise will be next day, I've seen that over the weekend too
Withdrawals are Nominated Acc next day if made before 15:00, after will be the following day
Hope that is of help

Thanks for that. I made my deposit (bank transfer) at around 5pm last night. It wasn't visible in my account at 6pm, but today I can finally see it.
Re. the withdrawals: now that the £1 is showing in my account I am being asked to "Authenticate" my Nominated Account before I can make withdrawals. It seems that I need to wait for a code to arrive in the post in order for me to do this. So I have some more waiting to do....

I’m still waiting for that authentification code over a week on. Thankfully I’ve not transferred more than the initial trial deposit yet as I’m somewhat losing faith in them. Frustrating though as I had money earmarked for that account sitting earning less interest elsewhere. 

I understand the frustration, I've had accounts opening in limbo because of Easter.
The Charter account was setup a little earlier, so was ready to go, date below are what I experienced
Sat 12 Apr 2025 12:05- Application received by Charter
Sat 12 Apr 2025 12:40- User ID issued
Thu17 Apr 2025 09:45- Nominated Acc authenticated. After receiving the letter that morning.

Hope that is of help, it is just a case of waiting for the Royal Mail

Thanks, it arrived snail mail this morning. I was a bit perturbed when I used it and then got the ‘wait for an email ‘ message but that arrived within the hour. Ten days in total. 

VXman

I was looking for a decent instant access account. We were using Ulster loyalty saver but our balance dropped below £5000 so needed to find an alternative. I thought Charter savings would tick the box but after opening it I sadly found it is too slow for quick and regular transfers in and out.