Problem transferring money from Co-Operative bank to Tembo ISA

ApertureBill

Hi folks,  has anyone had problems paying money into a Tembo Bank ISA from their Co-Operative Bank current account.  I can't find a way of doing this and the email string with Tembo customer services offers little in the way of clear instruction.  Co-Operative Bank is not part of the open banking which is what I think the issue is.  My concern now is that I am in parallel arranging for an ISA transfer from an old Shawbrook ISA to my new Tembo ISA account but if I can't pay money in via my bank account how will I withdraw money once the ISA transfer completes.

grumpy_codger

ApertureBill said:

Co-Operative Bank is not part of the open banking ....  

Is it a fact?
https://www.co-operativebank.co.uk/help-and-support/ways-to-bank/open-banking/

Having said that, it's not a problem to open a current account with another bank/BS. And it's recommended to have current accounts at least with two different banks anyway.

ApertureBill

Thanks for the reply. I had seen that article before but Tembo have confirmed that Co-Operative Bank are not listed as part of open banking so the whole thing is a bit baffling.  Tembo don't provide a handy link as they do with the other mainstream banks either.   I think your advice on getting a second current account is very sensible.  I'll do that and that will solve the issue and give me some resilience.   Thanks for the advice.